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Customer Ratings & Reviews

$226.99
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Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, highlighting its top-notch picture quality, and appreciate its portability and great screen quality. They also find its battery life solid and comfortable to hold. However, some customers note issues with connectivity and mention the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 7,082 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it - he has been playing since Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but there is a catch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a handheld controller with a screen it does everything you would expect has good visuals and pretty solid frame rate when on a good wifi it’s basically just a switch in handheld mode. But when on iffy wifi it doesn’t work great it has bad visuals lokking very blurry and the lag is rough haven’t tried it out of the house to see how long connections work for it but if you have bad wifi it will not work well so if thats your situation then definitely should pass on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. It has a big screen and ready to hold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars if I didn't have problems connecting it to public WiFi otherwise it's working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You can take it with ya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he loves it so much he hasn’t put it down

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those nights when your significant other wants you to go to bed but you're not ready. I love it! Surprisingly smooth, and works great! I wouldn't play competitive shooters with it but it's great for single player games. Does require a pretty robust internet connection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming for dads!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocking the kids to sleep? Portal! Kids watching baby shark, on your LG OLED?! Portal! Wife “watching” reality tv as she scrolls ticktock? Portal! Trust me! If you are a dad who wants to get in some gaming whenever possible, this is a good buy. You can either remote into your ps5 or pay extra for cloud streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming when the TV is being used by the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using the PlayStation Portal. I bought it to be able to play while my wife and son watch TV in our living room. Single player games seem to be fine, a little bit of input lag in MLB the show when pitching and swinging. I have not tried FPS games yet. This may not be the best option for competitive games, but if you want to get a gaming session in and you're trying not to always alienate yourself from your family. This is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 hanheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    playstation 5 handheld big screen sony control smooth graphics fast 5g internet required for smooth streaming from ps5 unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I bought 5 as gifts and everyone loves them!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hi dads, this is for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its for us poor dads who get bullied by our little loved ones and took our TVs away for cocomelon or whatever these kids like now adays, with the playstation portal our problems solved , this is your new nintendo switch but with ps5 power and exclusives, and as far as performance its flawless … i played in the bathroom, living room , dining room and most importantly 2 states away from where my ps5 is and it was still perfect , of course internet connection is required !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Giving for Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and one of the best gifts my nephew got this year 2025.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a Great Present!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a present for my baby brother last year! He still enjoys it. Worth it if you pay for the premium subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great experience with Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to order and came so quickly! My nephew loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system on the go WiFi connection needed and pairing to your ps5 as well, if this device is for a minor make sure to research information on pairing device to a minors account before purchasing. Was able to pair with my sons minor account took some research but was able to do so and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Price just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have for on the go game. Plus with the cloud game play cant beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient to have when my spouse wants to watch TV and I want to play!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent need good WiFi though. It’s a good add on to the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is so convenient when on the go. Yet, I still find myself using it instead of my ps5 sometimes. Screen looks amazing!!! Wish it would’ve went on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thrilled. It’s perfect, works great, just what we wished for!

    I would recommend this to a friend