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Customer Ratings & Reviews

$226.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, highlighting its top-notch picture quality, and appreciate its portability and great screen quality. They also find its battery life solid and comfortable to hold. However, some customers note issues with connectivity and mention the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 7,082 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming anywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For when you want to hide you playing games from your wife, this is the best device. You can be in the garage and play, in the kitchen and play, in the guest room, and even if you're dropping the kids to the pool and play. (Hope my wife doesn't read this, she still doesnt know i have this)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, Christmas gift for my nephew he loved it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the convenience this item brings for real gamers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband for Christmas and he loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cloud gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud gaming it very good. It does not freeze at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gift for son

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 15yr old and he loves it. He's already

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS5 in Ecuador Portal in USA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 25 minutes of updates I was able to connect to my PS5 that is back home in Ecuador. Being able to play Rivals on EAFC 24 and continue my journey on Hogwarts Legacy while im visiting my brother that lives in the US is just amazing. Sometimes connection wasn't the best but it was until I got someone to connect an internet cable from my PS5 to the router. The portal is great! I just wish there where more settings and Bluetooth available on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was A open box but in excellent condition being playing it pretty much every day works well with my setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A surprisingly good addition to your PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In despite of all tech reviewers, this is a surprisingly good idea from Sony. By capturing the basic need of anyone who owns a PS5 and can barely play on it because you as an owner insists to show it off in the living room. Well, problem solved! It feels like a tied sale, but what the heck? I can now play my PS5 with a fair quality and great ergonomics from the comfort of my toilet. A pity it can’t connect to PS4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing it's like a better switch I can now play my games

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Need a strong internet connection for it to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PS5 Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and perfect size, just needs a strong hotspot or portable WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The most underrated handheld

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the PlayStation Portal. I feel it's very underrated. You can stream games without a PlayStation which is priceless. The screen size is great and so is the audio. It's a great device and I hope Sony continues to show support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal all day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last two updates has made the Portal amazing l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal new generation PSP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go or traveling . enjoy your ps5 games on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it just make sure you have fast internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product now with all the updates. Love playing games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the buy my son loved it as an on the go

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the game. The screen is very clear the colors are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal? YES! It's an option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars - a Must have if you're a parent with a newborn and can't play at your ps5 then get the Portal! Got friends and family that always hog the tv forcing you to wait until the kids go to bed? Play now with the Portal! By all means playing on your PS5 is your best option, but that's why the Portal is great! - it's an option. I will be using it a TON as soon as my 2nd baby boy arrives in 2 weeks.

    I would recommend this to a friend