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Customer Ratings & Reviews

$226.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, highlighting its top-notch picture quality, and appreciate its portability and great screen quality. They also find its battery life solid and comfortable to hold. However, some customers note issues with connectivity and mention the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 7,082 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great. Minimum 50 characters

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ok now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for those who have little kids but want to play resident evil during the day and not at ungodly hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it! Super cool to have for the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own ps5 with ps plus subscription its worth getting other wise you won't enjoy it as much. PS plus and mobile hot spot you can play/stream any game you own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cool. I get to enjoy the ps5 experience any & everywhere. It’s so convenient, enjoyable and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very useyand works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has veen great for days im feeling sick and dont want to get out of bed or just want to lay in a specific spot and play. Its also great if youre in one of those situations where your ps5 is in a family room and the tv is being used. The LCD screen is really bright and great quality. Sound is amazing. There are alot of people speaking negative about the product, but considering its sold out and hard to find in some places, i think that speaks for itself.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great handheld device , changing your resolution to 1080p on your PS5 is recomended when streaming , the only issue i had was that when ever i tried to conect to a wifi in a hotel room , if the hotel has a webpage where you have to sign in before using the wifi the portal will not let you connect at all it doesn't have website support

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good purchase but has limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very fashionable and great feeling to hold it.Only problem is works well with stable wifi from 15mbps going up. so some phone networks might not work well with the device which will make it useless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portal. I originally bought the white one and turned it back and got the midnight black one. I have no problems with internet connection. It doesn't lag for me. It's perfect for my everyday use around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product with a fantastic screen and really great ergonomics. The unit hooked up to my PlayStation 5 the first time and I've had no problem playing it remotely from my bedroom or the couch. I really hope this is a first step to a true PlayStation portable like the PSP or Vita. Sony is really missing an opportunity into carving out a really good niche in the portable space.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect and good on the go! Would definitely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The PSP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles well and battery last a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Definitely buy it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical. However now with Sony update, you can now stream PlayStation games without the PS5 console. Just remember to buy a PlayStation subscription in order to play. This portal is great incase your tv is being used and want to go lay down or go somewhere else to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the must-haves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that it just got a new upgrade this remote console is one of the must-haves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER FUN

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago, use pretty often. Stable a strong WiFi is crucial for good experience streaming from console. Streaming from cloud is much more reliable and does not require as great connection. Joystick broke after I dropped it..oops.. warrant is having another sent no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld gaming system around I love to use it!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pretty much a big psp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is really cool. Fits great in hands, screen is super clear, easy to set up and works great with remote play if you have decent internet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Nice screen size and it’s comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good sLe and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in practically brand new, been a blast to play on

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect since I don’t have to be in the same room my ps5 is at and Its best for me when I play story mode games

    I would recommend this to a friend