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Customer reviews

Rating 4.5 out of 5 stars with 6868 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,868 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good, feels like you’re playing the system on a tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty great...if you have strong WiFi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a few months now and it works really well for what I need it for. My PS5 is hard wired in so I haven't had an issue with connectivity. I've used the portal while my PS5 stayed at home over 90 miles away with little to no lag on games like Madden, Helldivers, COD, and others. I would recommend this strictly if you want to be able to play your games and you don't always have access to your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good PS5 partner device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent handheld when it works properly. Excellent for football season!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to continue gameplay away from home. A decent internet connection is required to have stable gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent handheld gaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to use while i was outside of the house . It's a great quality handheld gaming device. But you can't watch movies on it bit other then that the gaming is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my purchase and would very much highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow just wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever sifne the update withh cloud gaming it has been so smooth. No ps5 needed ajd they added games every week when i travel I can take my portal with me. Even though its in beta one day we can play our games or maybe download them but no lag or nothing when I play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s amazing and, it’s not hard to getting in the Best Buy store, also do you could apply for a Best Buy financial and they help you in so many ways to get your product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.Got this for my husband. He hasn't complained once, so it must work as it says .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend, perfect for the kids or when the TV is being used and you still want to game.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Stop being a TV hog

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect travel device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling……. Must but ………. Better that back bone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A steal for the price. Software update maintains tge graphics feel of playing on console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little Device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing little device that's well worth the $200. It's not as feature rich as the Steam Deck or other hand-helds, but again, the price reflects that. It feels great in the hands, I have zero lag and if you want to play PS5 while someone else takes over the TV, this is the solution. I knocked one star off of quality because it's not an OLED screen (but that would've increased the price).

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps5 portal is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my kids gaming experience. I would highly recommend it to anyone looking for a consol portal .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use it anywhere. Only problem is some connection stability issues depending on your home WiFi strength. Also wish there’s more options for cloud gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed at first. I purchased it and went on the road 2 day later. I did a quick setup but not a complete setup as i should've. I had no gaming for that entire week. I returned home to return the Portal, but decided to check myself. Luckily i did. Bad programming on my part. The system works great. Its like having my PS5 with me at all times. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and hospitality, and the console is everything I could have imagined

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what it is designed to do. Great for gaming when you also want to watch TV or have children who utilize the TV as well. Less disruptive for late night gaming if you don't have a whole living area to occupy. Can also be used on the road if you work away from home often. For only $200 compared to other gaming consoles very good - even if it needs a PS5. If you already have a PS5 it's a great add on.

    I would recommend this to a friend