4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$226.99
Save $23
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 7,082 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Definitely worth buying

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it's easy to play games on it. I definitely recommend good Wi-Fi, or it won't be the best, but you can download PlayStation Plus games wherever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed at first. I purchased it and went on the road 2 day later. I did a quick setup but not a complete setup as i should've. I had no gaming for that entire week. I returned home to return the Portal, but decided to check myself. Luckily i did. Bad programming on my part. The system works great. Its like having my PS5 with me at all times. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardwire your ps5 and you will truly enjoy this product. When using hotel wifi it gets choppy on fps. Played madden, gta and such perfectly on hotel wifi. Hopped on t mobile hotspot and all was great. Worked well on plane as well but again, fps experience will differ based on portal connection strength. Definitely recommend if you can actually secure one. Perfect for unwinding in the bed while wife watches her usual emo shows.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my PS5 easily to use and play a nice add on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great product and functionality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Screen is picture perfect and links upbto PS5 seamlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Great portable way to play casual games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play on the go, only missing a star for the fact there is a bit of input lag which makes playing very competitive games frustrating. Hopefully can be resolved with a future software update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal is costly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son for Christmas but this is something that you have to keep spending on.....you going to need wifi you also have to pay for the plus if you want more then nothing and access to your cloud....to sum it up costly but my son is happy so i guess its okay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    family fav

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very fun to play anywhere in my house, the kids love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this handheld accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pre-ordered this item and was able to pick it up on release day it seems like alot of stores don't have these in stock to buy unless u pre-order if any not sure why that is but i love the device i have small hands and fits perfectly for them and thumbsticks are smaller but yes make sure u have a ps5 and a recommend internet of 15 mbps for it to work well it wont work without a ps5 and wifi no lag issues at all since playing on it for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product best price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ! Great product ps portal came as described best place to buy whatever you need!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a video gamer. It's a smooth way play games even when you are away. You don't necessarily need the PS5 console as long as you subscribe a PS plus. Very good item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very fun to use. Easy to set up and good size screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ps Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device almost seamless gameplay, but needs to be in range of PS5

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dad friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice big high def screen that is plenty bright. Its connectivity is excellent and it makes playing games anywhere in the house convenient. Having kids and a wife, sometimes the tv isnt available so this makes a good alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun device. Be weary if you’re internet is rough. But overall, a nice pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is my favorite i have in my hand as i type i love this thing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great system for PS5 owners that travel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I can go anywhere and still be able to access my games without taking my PlayStation 5 with me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it not as much delay or lag but wished it had Bluetooth for headphones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portable that I enjoy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it it works great and I love it really happy I went to Best Buy, the greatest store of all time and the greatest electronic store of all time, and it has the greatest name of all time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal is Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, finally I have the power of my PlayStation 5 in my heads no matter where I’m at in my house. Can play spiderman 2 and grand theft auto on the comfort of my toilet when that times calls. I’m able to spend time with my family and also play my game!! That’s a big win for me lol. No don’t be fooled in order to enjoy the portal you have to own a PlayStation 5. It’s not a stand along console but and accessory to the ps5.

    I would recommend this to a friend