Customer Ratings & Reviews

As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

Easy to get set up and fun to play around the house. Really slick looking, too, and feels great in hand. There were a few times connectivity wasn't great but that can be a few factors.

It’s amazing Graphics are awesome using it Should of bought it when ot first came out

Best Buy provided the absolute best service and quality products, the team went above snd beyond to insure my product was ready for pick up and ready, the line was moving swiftly and everyone was professional, my son loved his Christmas present and haven’t stopped playing with it since we gifted it to him

This is the best product that PlayStation could made very good job Sony the things that you don’t get to hear about this this product you’re able to use your hotspot from your phone. You can finish all the games that you wanted to finish. I finish Spider-Man in this now playing assassin Creed, one thing I recommend please buy the warranty with Best Buy. God forbid drop it so you could get a new one replaced

Great. I would definitely recommend. I love the concept of playing it anywhere

Great entertainment loving it definitely...........

I use this daily to play my ps5 while my wife is watching tv. Now there's no fighting over the tv or a need for a second one!

PlayStation is giving a lil sample size of the next portable gaming system

This device was. Represented badly or people don’t take the time to read carefully. This was never meant to be any but what it’s meant to be. This portal is amazing in every way as long as you have a great connection. Recommended to used of you have to two option on WiFi to use the 5GHz option. Make sure you ps5 is connected to the same one as well or even better to use Ethernet. No laughs runs smoothly. Still get the hiccups but minor

The portability with this device is incredible I use it so much.

For what it is this is the best way to remote play the PS5. Its essentially a dualshock controller with a screen. The screen even though it isnt OLED is bright and vibrant. The remote play experience will vary based on your internet speed but for me on my 5ghz signal it works really good. I dont have my PS5 hardlined either. I havent tried it away from home yet so i cant speak on that as of now. Great device great price too.

Since the new update. This portal is amazing and fun

The device works great and has a decent time streaming games and works without a ps5 console however a 160 subscription per year on top oh needing wifi all the time is annoying for $360 id rather spend $400 on a steam deck

Very cool to play with! Connects really well and allows you to play easily.

I love it. I think the people complaining about lag don’t have their wifi properly set up. If you can hardwire your ps5 and make sure the Portal is running on 5ghz, you shouldn’t have much of an issue. I am running tri band mesh router and don’t have any hiccups. It’s great when someone wants to play on the tv or I want to lay in bed. No complaints from me!

Great price for the portal. The new updates for the portal, makes the portal even more worth getting. Great quality and fun to play with. Would definitely recommend.

The PlayStation portal is alright, but the fact that you can not play without the PlayStation 5 being on is really bad. What’s the purpose of getting the portal, and the fact that you want to get more money by forcing us to buy PlayStation plus so we can stream and take it anywhere we want. Then you shouldn’t pay separately it should come with it. So you should change the fact that you have to pay extra for you to take it all around, because my grandma spent a lot of money on this PlayStation portal and I can’t even play it without the REAL PlayStation. So give us our money back please, so we can take our business else where.

Better than the backbone in terms of visual and build quality, but the fact that it cant be used at all without a wifi connection is a bit of a bummer. Still playing games that dont require split second reaction speed still makes this a must have piece of tech when you dont want to be sitting in front of your ps5.

This thing is AMAZING! Time flies by when you’re having fun and this has been the cause of it! All those who says this is a waste of money get out of here! I’m glad I purchased this!