4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$226.99
Save $23
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 7,082 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this device!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would like it as much as I do. It's a very nice light weight device that mirrors your PS5. I work at night and there are lots of quite slow times on my job. The PlayStation portal is perfect in these slow situations. I use my phone as a hot spot and synch it to the portal. It runs perfectly just like I'm playing at home on my desktop unit. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal is just what I wanted!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal has been a great accessory to my PS5 and has worked better than I expected. I was a little wary of streaming from my console, but I haven’t had any issues. It’s great to be able to play in bed or in another room if my main tv is being used by someone else. I haven’t had a chance to try it away from home using my phone hot spot, but I understand it also should work great that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a stand alone unit. Must have a PS5. Great for on the road trips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really under appreciated product if you ask me

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clutch and all the new updates for it have made it better

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use it anywhere. Only problem is some connection stability issues depending on your home WiFi strength. Also wish there’s more options for cloud gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for those longer games

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. Is it perfect? No, you need a strong wifi or you'll lose image quality, drop frames, or some sound will hiccup. But when it's working it's a wonderful extension to my PS5. I love what they did with the controller part and the lights. It's exactly what I need to get into the smaller less intense games like Octopath Traveler. I definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect edition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my portal. With a stable connection you rarely get any lag Set it up with my phones hot spot and I can game anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great portable device for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. A must if you’re having to share the TV. A bonus if you have PS plus premium and play streamed games from anywhere. If it can be helped, make sure to have your PS5 hardwired to your router/modem. Happy gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent handheld gaming device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to use while i was outside of the house . It's a great quality handheld gaming device. But you can't watch movies on it bit other then that the gaming is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the Portal “only” plays your PS5 games but it does it so well (assuming you have pretty good wifi). So far I’ve only used it at home but I’ve used remote play for years on my phone and iPad. I expect this to be a much better experience once I can travel with it. Only thing I would really knock it for is not having some kind of browser to be able to login on hotel wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence on buying this but i should have gotten it sooner. It's a great ad on to the Playstation when you don't want to sit in front of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony Playstation Portal Remote Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy playing on this device. I van play anywhere with my friends. I like it because I can take it anywhere I go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable Handheld

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. It feels like you are playing locally versus streaming from another device. The form factor feels great in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition for one TV families.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is an awesome device if you are in the target demographic. I use this when the TV that my PS5 is hooked up to is being taken by my wife of child. You could use a dual sense and an iPad or pc, but to me it’s way better using the handheld. The one thing I dislike is the lack of headphone support for wireless headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas ever

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my boyfriend for Christmas, When I tell you he love that thing so much. He takes this game everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need strong WiFi and a premium PlayStation plus account, but if those things are something that isn’t a decision maker. This device is definitely something to get, it’s great for being around the house, or traveling on a hotspot when you need a bit of a gaming fix in .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily navigable fun to use and really brings the game to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty cool. I didn’t expect the picture to be as clear as it was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More expensive than it first appears.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use this it takes over your Playstation unless you spend A LOT MORE MONEY to get the MAX PLAYSTATION annual subscription. Got yhis do my wife and i could both play. A second PS5 WOULD HAVE BEEN BETTER.

    No, I would not recommend this to a friend