Customer Ratings & Reviews

Perfect for when you share a tv with kids or roommates

Its really good tbh,it would be nice to use it without wifi and you need high speed wifi to run the games specially if u play online!!

As I've moved into the next stage of life (fatherhood) I was looking for a product that would still allow for me to game from time to time with the limited personal time I have. The Playstation Portal is the exact product I was hoping for! Easy to setup, online play was smooth, and a great travel companion no matter where you are traveling. So far extremely happy with the product!

Amazing purchase this gets used daily !!! My boyfriend loves it and it allows him more play time since he can play in bed vs having to sit at his desk and play!

Love that i dont have to be in the living room and can play all arounf the house. gliches sometimes but nothing too bad.

My son is enjoying every moment with his PS Portal!

This device give bright realistic colors and. Lear sounds with the gaming experience right in the palm of your hand, Great buy for anyone ❤️

This is an interesting concept, but one that doesn’t seem like was taken to the point of perfection. There are a lot of hiccups with this system. After you get it set up (a time-consuming process considering the updates you have to do), you then have to know to go in to your PS5 and turn on “allow remote play” and “stay connected to the internet” in order for this to work. There’s really no directions for all of this—I had to Google troubleshooting measures to figure this out. Once you finally get it all set up, things work OK most of the time. However, every so often, the picture will momentarily scramble and freeze, and if you’re at a critical point in your game, it can really mess up your gameplay. I have the highest speed internet my cable system offers, so it’s not a problem with my connection. It just sort of feels like this went to market when it was “almost” ready for release. When it’s working, it works well, but If these freeze-ups are causing me lives in my game, I’d rather just wait and play on my PS5 and large monitor.

I love the console itself. Its nostalgic like the PSP but with future technology of course

I love everything about the PlayStation 5 portal. I enjoy gaming comfortable on my portal anywhere, because sitting in front of my tv all the time in order to play my game kind of sucks so im Sony came up with their brilliant ideas usual. I also want to say bestbuy is the best site to order electronics and etc.

Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

An amazig unit the power of game play anytime and anywhere ,this games is perfect for a gamer that works alot.

Excellent product and best gadget ever loved it gaming

Won’t work with subpar WiFi. Great product. Good buy

Convenient way to play PS5 games away from a TV. Screen is large for a portable with crisp colors and resolution. Only minor quibble is it takes a minute to connect to my PS5, but once it does it runs smoothly.

I bought the PlayStation Portal thinking multiple people could use the PlayStation at the same time. I later found out that only one person can use the PS5 if you are streaming directly from it, which I should have researched before buying. The Portal can still be used if you have a PlayStation Plus Premium membership, since it allows you to stream games directly from the cloud without connecting to your PS5. But for that, you need a strong and stable internet connection, otherwise the experience is frustrating. Even though I had more than a decent internet connection, I experienced lower fps, reduced resolution, and constant lagging. On the positive side, the ergonomics are excellent and the Portal is relatively affordable compared to other handheld gaming devices. I ended up returning mine because I could not play the games I already owned, which was the main reason I bought it, and the cloud gaming option never provided a smooth or reliable experience.

Great timing , easy process , love the Amex points combo

It’s very nice and sleek, obviously the feel is different from the actual ps5 controller but overall he liked it. Very convenient because you don’t necessarily have to be in the same room as the console itself.

At first when I got this, it was just a way to login to your PS5 from anywhere. But now... It's a "game hanger" with the ability to play cloud games I don't even own! I love this thing!

Girlfriend plays on this while I’m watching football. She loves it.