Customer Ratings & Reviews

Great way to continue gameplay away from home. A decent internet connection is required to have stable gameplay.

This is the best thing since sliced bread! I Love that I can play on the go and do so many other things from the comfort of my Handheld!!! I Love my PS5 but I also Love my New BFF!!

This little device does exactly what Sony says it does…it’s a portable PS5. It’s a nice addition to the ecosystem and haven’t had any real issues accept connectivity in and out when using hotspot but none with WiFi. The kids use it mostly and they seem to enjoy it. It allows them to pretty much be anywhere in the house. Overall a very good investment and highly recommend.

Sony continues to be unable to impress with their handheld options. The PS is so great that I keep hoping they can nail a handheld system, but this is not it. We got it for my daughter for Xmas and the connection was glitchy, the screen images were subpar and the whole experience was laggy if that makes sense. At under $200, it’s not terribly expensive, but if you’re hoping to be able to play your PS5 games outside of your house or even in another room in your own house, don’t hold your breath that this is going to be what you hope it will be, it isn’t.

It’s a great product, very useful for my lifestyle!

Open box was like never used. The game code was used but that is not Best Buys fault. First time buying open box and will do it again

This works great, love the design and love to do cloud gaming without tv

Finally a portable player for my ps5. Screen and controller are excellent.

My first hand held purchase pretty cool cool I love it Thanks Bestbuy

So far I like the pS5 portable no problem with it .I could play any games I want

Great for playing while something else is on the big screen.

Very good great when traveling on road trips and in hotels

[Employee of bestbuy] I’ve had for a about 6 months already and it’s an absolute life saver. I have basic WiFi, 300 mb, and it runs perfectly. I’ve used it at hotels and it work just be sure to leave your PS5 on rest mode.

This is the perfect companion to the PS5. With the recent update that allows you to stream directly from the cloud with a playstation plus premium account, youll have planty of options to keep you entertained. The screen is gorgeous.

Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

Awesome graphics, love mine! So glad we are able to play it anywhere.

Great little handheld, if your on the fence about purchasing one I will say that I’ve had zero problems with the portal, I’m about to use it at work on slow days, COD is a little delayed because of so much going on, but playing superstar mode on madden, Carter on 2K it works flawless, also about to run GT7 smoothly as well, it feels great in your hand as well. Go get you one

It was a very good product but the reason I rate it a 4 star was because I couldn’t connect my 5G hotspot to it so it was only useable in house WIFI and not hotspot. And it also turned your PS5 on when you are not there. So overall I do not know if it was that only problem with that particular PS portal or my hotspot

quality was good. screen big. wasn't too heavy. however- connection took forever at times even if i was in the same house. can't imagine how bad it would be if i was away from home, which was originally the whole reason i thought about getting one. also laggy during gameplay if wifi wasn't top tier

So far its been good. Some connection issues, but works well.