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Customer reviews

Rating 4.5 out of 5 stars with 6869 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,869 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handy to have a handheld PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical at first when it came to this device but after having it for a week and a half I’ve enjoyed it. I have yet to test it outside with stable wifi but at home its fun to be able to play and not have to wait for someone to stop playing the nintendo switch. The graphics are impeccable for ps5 games but not as great for non remastered ps4 games. Either way, i’ve enjoyed it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It does what it’s supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this item does exactly what it says it does, I’ve experienced some problems with connectivity. Most of the time it gets resolved by resetting the ps portal, but it’s kind of annoying having to do that every time I wanna use it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    The technology is just not there yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an impulse buy, Silent hill 2 was coming out while I had to work, I wanted to play it without it being spoiled, so I bought the portal to play while I was at work. Unfortunately, the PlayStation portal is not what I was hoping for. I was expecting a handheld that could play games properly, while only lagging occasionally. What I actually got, is a handheld that can't do much outside of your house. It would lag consistently during any play session, it didn't matter what I played, could be playing anything from a night in the woods, to re4 and I would lag the whole time. The quality of the screen is good, but it doesn't matter when the portal can't play anything above 720 p. And on top of that, the audio is always crackling and popping, never once have I had the audio playing properly. The hardware itself is nice, the controllers feel good to hold and don't cramp my hands like the Switch's joy cons. The screen looks very good (when it works) and it has an audio jack which is a very underrated feature. Overall, the hardware is flawless, I can't really think of anything negative when it comes to that. However, it does not matter if the product does not work properly, and this does not. Maybe in 5 or 10 years when I can play games without any lag, maybe it would be worth it. As it is, it's not worth 100$, let alone 200$.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what is it within the playstation ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great for my needs. I'm able to play without disrupting any tv time for anyone else. & the use of your PS SUBSCRIPTION is also available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, i would recommend this to a friend when you don’t feel like turning on the TV and you just wanna lay in bed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation Up Close and Personal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing playstation exclusives just got that much better! I've put in over 40 hours of Horizon Forbidden West on here with almost no hiccups. I have an ethernet cable hooked up to the PS5 and only have 20Mbps of upload speed but it's enough for an almost seemless experience. I do experience some resolutions dips when first buffering but have had no disconnects so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I wish it came with headphones but I’m satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Playstation portable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if youre playing in another room, comfortable holding and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the playstation portal, When there is great wifi it works like a dream, just need to figure out how to keep my ps5 on from time to time. Still no complaints, a definite great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation pkrtal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is Great product, it is super convenient

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice item to have to play PlayStation games on the go. Wish it would hold a internet connect a bit better though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to own plays from your PS5 or the cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent remoteplay device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than using phone controller like backbone one. The controls and ergonomic is pretty much identical to holding dualsense controller. I am using ax 3000 router with 300mbps spectrum connection, I barely notice any frame drops at all. BUT, i wish it was an OLED screen though, come on sony!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good invention

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Can use it anywhere around the house:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nathan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Just connect to WiFi and I’m able to play the games in console back at home, this is great for kids on the go!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Enjoyable Piece of Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device does exactly what Sony says it does…it’s a portable PS5. It’s a nice addition to the ecosystem and haven’t had any real issues accept connectivity in and out when using hotspot but none with WiFi. The kids use it mostly and they seem to enjoy it. It allows them to pretty much be anywhere in the house. Overall a very good investment and highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Be aware!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good product but the reason I rate it a 4 star was because I couldn’t connect my 5G hotspot to it so it was only useable in house WIFI and not hotspot. And it also turned your PS5 on when you are not there. So overall I do not know if it was that only problem with that particular PS portal or my hotspot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME !!! As long as you have good WiFi it’s perfect. Even can play games like CALL OF DUty WARZONE. Literally mirrors your ps5 as long as you leave it in rest mode

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No PS5 console needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need a PlayStation 5 to use this portable station. You can purchase the PS premium yearly pass and stream games via Wi-Fi. Zero lag, and it runs smoothly.

    I would recommend this to a friend