Customer Ratings & Reviews

Really good idea to have this device in your house

Great product. Alot of fun!! Works well on the go with wifi too

Easy to set up and use. Great as an at home alternative to the tv. Its the most comfortable handheld ive ever used . As long as you have a stable connection(15-25 mbps minimum) it should work well in and out of your home. The cloud service works better than the remote play.

Sony really upgraded this so much this year with the software updates. Being able to play games directly from cloud is awesome. This feels like a standalone handheld device now.

It’s good at what it does. It allows you to play games on your PS5 when you’re not sitting in front of the TV next to your PS5. (Yes you NEED a PS5 also to use this). My biggest gripe, it does NOT support Bluetooth headphones. Hope you have an old RCA headphone or the new proprietary headphone / earbuds from Sony. Other than that, I haven’t noticed any meaningful lag, but I have been playing this in my house, so, make what you will of that. Oh, and I was unable to edit how the touch screen works, I have to tap it twice for it to operate the Touch Bar on the PS5 controller. I would have loved to change it to one touch, maybe I’m missing something. Final thoughts, if you’re a tech junky like me, I recommend getting it, otherwise, don’t. Wait for something that can play games natively and also support PS Remote, like the PS Vita that had its own games and it also let me remotely connect to the PS4 to play games when I was away from home.

I given my boyfriend this as a gift and he loves it, we can take it on the go especially when traveling.

I love the portal it's great. I get to enjoy my ps5 in the comfort of my bed or in my favorite chair when I don't want to spend all my game time sitting at my desk. Its not a true portable console but it's better than nothing at the moment great alternative in my opinion.

Works great price was great same-day pickup was great.

The Portal works good for what I need it. Having 2 kids and not an extra TV to be able to play some games and having this makes it easier for me to play my games and my kids to watch their movies.

Works great, serves exactly the purpose I wanted it for. If the kids have on some movie they've watched many times before, I can play some games while they mouth the words to Trolls 2 for the 80-something time. Feels mostly like the regular PS5 controller. Great for a casual gamer like me. Not a necessary accessory, but a nice thing to have.

Not bad for an on the go game. Cant quite hook it up to my hotspot but all in all not too shabby

Good product just wish it didn’t have to connect to Ps5.

Love this! So easy to take with me and play my games wherever.

I bought this for my son for his birthday and loved it. My 5 year old grandson plays with it too. This is a must have for the PS5 enthusiast!

Very convenient product especially for traveling purposes. Easy to connect and my husband loves it.

My son loves this device and takes it everywhere with us!

There is nothing more conducive to being a blue collared, single parent, gamer than having the convenience of laying in bed, sitting on the porch or soaking in the tub even. Than being able to do all that while playing PS5!! Thank you Best Buy.

I am a gaming father and it sucked to only be able to play the ps5 at my desk. If your a father youd know you wont be able to play straight without hearing "dada" " daddy help me". WITH THIS PORTAL I CAN PLAY WITH THE BOYS ALL AROUND THE HOUSE WHILE BEING A DAD!! this is great for the dads that are always needing to be walking around.

Great customer service. Best Byy helped me answering and fixing the order.

It’s awesome ! It came right on time and I’m happy with it