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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7081 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 7,081 reviews
  • Rated 5 out of 5 stars

    Great Remote play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote that keeps you connected and sometimes I use at home more than PS5. Only downside you do need strong WiFi but hotel free WiFi works pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps getting better and better. Every update from Sony adds new life to this thing. Honestly its such a simple concept but it works so well. 10/10 (granted you need to have a reliable internet connection.)

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    BestBuy was great and made the buying experience-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item due to the fact that it didn’t work very well with my WIFI, I’ll probably get a new one from you guys again because of how good the experience was, Everyone was nice and friendly which made the shopping experience how it should’ve been!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DAWG THIS THING RULES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big handheld gaming enthusiast, the switch lite is my favorite console. Now imagine that but with your PlayStation. Idk what everyone was on about, this is the coolest thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Enjoyable when sharing screens with family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd fallen behind my game library with family wanting to watch other things on screens. This has been great to allow portable gaming that is relatively the same as on screen. Frame rate and resolution are good, not great but with fast internet, it's only noticeable on 4k screens with high refresh rates anyway

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device for PS5 streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this due to issues I was having streaming from the PS5. Works great. Since then I’ve tweeked the router to allow other ways to stream to work better. The oled steamdeck and chiakia4deck is almost as good as this though. You don’t get the triggers on the steam deck but you can play stand alone games unlike this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better have good Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming issues are there even with decent Internet. I love the ergonomics and controls if the system. Being a streaming system hurts it. I've had worse play remote playing my ps5 as compared to the ps plus streaming beta. If you don't have the Internet didn't buy this. I currently have spectrum and still stutters and disconnects.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and open box playation portal. The device was in great condition. There was a big of food or something that looked like tomato sauce on one of the handles, but other than that no issues. I save almost $70 dollars by buying it open box.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    A good, but limited device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, albeit limited device. I was surprised how well it worked at home, although having an Xfinity wifi router means there are limitations. Even in the same room, the wireless signal doesn't always connect. I also couldn't get it to function while I was away form the house -- it simply wouldn't connect. The device essentially requires a strong non-ISP provided router, so there will be that added cost. Other than that, it's a nice second screen to use to play Final Fantasy while watching things on the main TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More Fun than I thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, feels good in your hands and is surprisingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 portable is the best I dont have to sit in front of the television to play ps5 with the portable I can go anywhere with it and it is ver lightweight I recommend the portable to anyone with a ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really amazing playing games on it like fortnight and cod. It was really easy to set up and I traveled with it is still connected to my ps5 from home. I really enjoyed it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels great, but playing PS5 games streaming or remote takes a lot of connectivity and lags even with very good wireless signal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I loved using this system. Kept me away from the tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much very light and very powerful must get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streams games with the new update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest update has made this a great machine. Video quality is great even if the screen isn’t oled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little device. Love having the ability to play my games remotely and even away from home! A huge update has made this even better. With a PlayStation Premium account you can stream cloud gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great extension of the at home system to have away from home!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly really do enjoy the portal alot. the audio quality isnt the best & you do need good wifi in order to play it but i do recommend it for story based/single player games. i havent tried multiplayer games yet but if you do ply story based game i strongly recommend if you get the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid device if you have a good internet connection, but the downside is having to use PS premium in order to access it.

    I would recommend this to a friend