Customer Ratings & Reviews

Got this for my boyfriend he loves it! it was very easy to go in the store and pick it up.

Great handheld as long as they keep up with updates

My grandson LOVE this item, the best buy. I couldn't have pick a better gift for him. It's also perfect for on the go and keeps him busy and calm which helps me when I'm busy taking care of my situations.

Really great for on the go. Take it with us everywhere. Just wish we could do more with it. Great quality. A must have for any gamer

Love using it when my husband is watching tv and I don’t have to interrupt his shows

[Employee of bestbuy] Great way to play PS5 games remotely. The screen is big and has great picture quality for an LCD. It runs very smoothly. Would've looked better with an OLED screen, but that would increase its cost. Overall excellent product.

The setup process was a breeze and the built quality was great. Would definitely recommend this to someone wanting to play away from their desk setup or TV screen. The digital touchpad (on screen) was a let down for me, and I would prefer for the touchpad to be incorporated somehow similar to the dualshock 5 controller.

As a new dad its been so hard to play the way I always have in my life. As soon as I saw this I knew it was for me. I originally got it just to play single player games knowing streaming isnt best for online or wuick reaction games but it works surprisingly well even for those, love this thing!!

I really like the PlayStation portal but if you really wanna enjoy it you need to be on good wifi for both your ps5 and the portal. So it’s only good if you have amazing wifi and if there is a storm at all or anything it just doesn’t really work. It’s better to me to use the ps4 or 5 to stream from another ps5 to the system. It would be a lot better if it say had built in data or you could download games to it rather than just streaming.

So far this ps portal has been awesome on connecting to the ps5. However, I have Ethernet connected and strong WiFi on portal when away and still face the issue of lagging. I have fiber optic internet at home and 300mbs download and 175 upload. I feel that when I owned a backbone I faced less lagg

If you have high speed internet this very cool piece of tech may be for you. It does have limitations such as no bluetooth and no web browser or ability to load streaming services. Really strange in that regard. Hoping they correct with firmware/software updates.

System really comes in handy when you want to play your ps5 and use your tv for something else at the same time

I love my portal, if you direct wire your’e PS5 you will have a much better experience, but i have games for 2-3 hours on battery on my portal so battery life i great

I think it’s a great purchase works good, battery life is wonderful, and you can bring it with you anywhere. The only downside i would say is that you need a good Wifi connection to play anything but other than that I would highly recommend.

[Employee of bestbuy] I mean it gets the job done but the connection is sometimes very poor. Sometimes it glitches out. But it gets the job done when u don’t wanna sit and play you can just lay down and play it does get the job done. But sometimes after a hour of play the portal disconnects and does not re connect until the next use? Like when i’m playing a game it disconnects me in the middle of it then i try and reconnect and it doesn’t so i reset it and still nothing, i usually go off of it for a day and it starts working again but this has to be fixed. Good Idea. Bad Excecution

Excellent product, you just have to make sure you have a good Wi-Fi signal, otherwise you lose connection all the time.

This is a great addition for playing your PS5 games away from the ps5. You can play multiplayer games, but fast pace games like Call of Duty are hard do to a slight lag. I was able to play madden multiplayer with no problem. If you are a parent or person alway out of the hoyse, this is a great accessory for the price

Works great around the house, but I've tried traveling with it and the wifi couldn't keep up. Wouldn't recommend unless you're gonna play games at home in a different location from your setup.

I was a little skeptical on this but it is awesome! All you need is Wifi & you can play any game that is downloaded on your PS5! Only downside, if i had to pick one is that you cannot bluetooth your headset & the speakers are not that great.

Bought this for my trip to Japan. This was awesome to use on the airport and airplane. I had little to no connectivity issues. Great for wanting to play on the go.