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Customer reviews

Rating 4.5 out of 5 stars with 6882 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 6,882 reviews
  • Rated 4 out of 5 stars

    Great product needs better customer service for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to being defective no connection possible to my PS5, neither Sony or Best buy troubleshooting could help. Returned for a replacement. Good to go now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal to greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as the box stated the Portal was in excellent shape. Had all items in box and saved some money what more can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great purchase works good, battery life is wonderful, and you can bring it with you anywhere. The only downside i would say is that you need a good Wifi connection to play anything but other than that I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on this but it is awesome! All you need is Wifi & you can play any game that is downloaded on your PS5! Only downside, if i had to pick one is that you cannot bluetooth your headset & the speakers are not that great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than met my expectations & the case/holder i also purchased is very durable & puts my mind at ease

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Enjoyable when sharing screens with family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd fallen behind my game library with family wanting to watch other things on screens. This has been great to allow portable gaming that is relatively the same as on screen. Frame rate and resolution are good, not great but with fast internet, it's only noticeable on 4k screens with high refresh rates anyway

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a luxury buy. Its basically remote play, just a bit smoother. Cant play fps or anything around competitive gaming online because of the small amount of lag. Great for any single player games though :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect when i got it but i absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! I’m able to take it with me on vacation and it works as it should! As long as I have WiFi I can connect to my ps5 and the games.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product only problem i have is that sometimes i lose connection alot

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sweet addition for your PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my ps5. The screen is super crisp and the console shockingly has pretty good speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing product that will only get better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun,streaming my favorite playstation games on a portable device i can take anywhere, as long as the internet is good were in there!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, even when out of the house with good Wi-fi and the PS5 connected by ethernet. PS5 must be left on rest mode.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice addition to the.PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have high speed internet this very cool piece of tech may be for you. It does have limitations such as no bluetooth and no web browser or ability to load streaming services. Really strange in that regard. Hoping they correct with firmware/software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device for PS5 streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this due to issues I was having streaming from the PS5. Works great. Since then I’ve tweeked the router to allow other ways to stream to work better. The oled steamdeck and chiakia4deck is almost as good as this though. You don’t get the triggers on the steam deck but you can play stand alone games unlike this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition for PS5 owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display, and the controller is very responsive. There are some features not available, compared to the standard controllers, but an overall great addition for PS5 owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new updates this item is a dream. Can play anywhere with WiFi connection. Just need to upgrade my cloud service so that I can really unlock the full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my brother he loved it due to its portability and being able to use his ps5 when he is away from home and now with the added cloud gaming he says its even better

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly really do enjoy the portal alot. the audio quality isnt the best & you do need good wifi in order to play it but i do recommend it for story based/single player games. i havent tried multiplayer games yet but if you do ply story based game i strongly recommend if you get the chance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so convenient to access your games anywhere

    I would recommend this to a friend