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Customer reviews

Rating 4.5 out of 5 stars with 6884 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 6,884 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally play it every night before be a little too much but definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I wanted it to. I can play my games while my fiance watches her shows. If you have decent internet, there isnt any lag at all. Ive had a hitch here or there but thats more an internet issue, not something on the Portal. Definitely recommend hardwiring your PS5, helps the experience a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy White Marsh MD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gamer wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it this handheld game he can take in vacations with him

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Use Ethernet on ps5, thank me later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when you’re PS5 is plugged into the internet. Some dumb decisions tho. Why no Bluetooth? Thats crazy. And the volume and brightness do not go low enough for nighttime seshes. Still a great PS5 companion if you want to play wherever

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, only issue is connection to my PlayStation at times but I end up uses the cloud if I’m having connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great addition to ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for a ps5. I have it next to my bed so before bed i play and put it down its so easy and simple to use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it says. Need to have good wifi connection and have the ps5 conmected to LAN and works perfectly fine. You cant use it with public wifis such as hotels where you have to sign in separately on web. The device itself feels light and comfortable to use for long periods of time. Overall happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now. It runs great on home wifi. Playing single player games is awesome. Running on hot spot is 50/50 depending on your signal. But I'm impressed with the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great at home, all over the board using your phone as a hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, I know there’s more options to stream your ps5 but once you’re able to do it on the portal you see the difference right away. The dualsense controller is the original experience and nothing can match it except this, the screen is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the PS5. I can play anywhere in the house. Used it on a road trip while in the my room. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My father day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a late father day gift to myself i enjoy it was much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the gaming handheld helps me game and watch tv lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Superior speed. Great flexibility.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Cool but unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. When it connects. Highly suggest hard wiring your PS5 to the internet. If you have an average WiFi connection speed where you are using the portal it probably won’t connect. Most hotels do not have a fast enough WiFi for me to enjoy while traveling. The beta of remote play from library is cool. But games are limited. Hopefully this expands and will make it more useable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device easy to use in a lot of fun!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS remot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good I liked that why i buy and my kid loves thbkas

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when you want to game on the go provided that you’re on a stable wifi connection. It may not be for everyone but it does its job for me. Price-wise, it should have been around $150. Do wish that Sony comes out with an upgraded standalone version that doesn’t require streaming from the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he loves it. My son uses it everywhere and everyday.

    I would recommend this to a friend