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Customer reviews

Rating 4.5 out of 5 stars with 6884 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 6,884 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy I made the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a portal for awhile now and I’m very happy I pulled the trigger. If anyone is on the fence I would say purchase and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Play your PS5 while you're away from home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen bigger than anticipated, Image a little blurry when you first connect to your PS5 using remote play, but after that it is nice and sharp. Sound good, both on the device and while using headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Next big thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for road trips or vacations, as long as your ps5 is on rest mode you’re in business away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game cant get em off of it. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    If you are on the go this is the choice for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go gaming just need a solid wifi connection

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have ! I'm so glad they came out with this. The original PSP was amazing , I believe it came out before it's time. This is an absolute upgrade. My whole family loves everything about it. Very easy to navigate! Best buy was amazing at helping me place the order and get it to me fast!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience. Traveling is funner. Keep on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with the update.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that cloud gaming is available now. Many games at your disposal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever. Purchased for my boyfriend and he loves it. He loves the fact he can take it and play his favorite games anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this especially when we are on vacation and they want to play a game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Diablo 4 game play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing project!! Great graphics and connections when you have good internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas and he absolutely loves it. Definitely a 10/10 I would recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my fiancé and it’s great only thing he doesn’t like is you can’t watch YouTube or shows on it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I wish it I could use it at the same time as the PlayStation without it interrupting the PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I’m not going to lie, I have been having a lot of fun on this while at home. I have been gaming more while chilling with the wife on the couch while she’s wanting to watch movies or a show. I love the fact you get the same enjoyment of playing on this device as you would in front of a TV.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good item if you spend a lot of time out of the house but the device depends on the WiFi signal on both your PS5 and your portal. If the signal on either are interrupted or poor it doesn’t work well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PlayStation Portal review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system itself worked great and was mostly intuitive to set up and connect to the PS5, but I wouldn’t recommend unless your PS5 console is directly connected to your internet router. The Portal couldn’t maintain a high-speed connection on my WiFi and I eventually had to return it since I couldn’t play it around the house, defeating the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great immersive experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts at first but once I had it in my hands and started playing with it, I really enjoyed it and it definitely is an extension of the PlayStation five if, and when you’re not around your home, we have a lot of people around you can take it with you as long as connected the same network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t used this yet, bc it’s a Christmas gift for my son. But we are very excited to see if it lives up to the hype. The concept is great… hope it will execute what we want!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Actually awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING! Was hesitant about purchasing one of these at first. Did some research and made absolute sure that my internet connection had the juice for playing games on it. Everything about this purchase makes me happy! PS5 games in bed…c’mon!

    I would recommend this to a friend