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Customer reviews

Rating 4.5 out of 5 stars with 6885 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 6,885 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Actually awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING! Was hesitant about purchasing one of these at first. Did some research and made absolute sure that my internet connection had the juice for playing games on it. Everything about this purchase makes me happy! PS5 games in bed…c’mon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wants to watch TV? Too easy, switching from tv to the portal is fast and if you have good wifi streaming has little to no latency.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should have called this the "Dadstation". You want to know why this thing is sold out? Fathers everywhere pre ordered this thing to finally play their games when their family takes over their TV. I bought two of them 1 for my son and 1 for my man. They love it and really enjoy playing on it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good performance, nice screen

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play PS5 games remotely. The screen is big and has great picture quality for an LCD. It runs very smoothly. Would've looked better with an OLED screen, but that would increase its cost. Overall excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've made in a long time! Also, Best Buy sent this puppy straight out and it arrived in two days.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not bad for what it's worth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box excellent condition and it didn't even look like it had been used. The only downside is the Portal has to be on the same network as the PS5 but if you only have on TV it allows you to play without taking up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Device for Travel

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for travelling. The connection time varies depending on the network you have access to, but once it connects, you’re golden! The games available on the cloud for download and play are great as well. However I do wish they’d have more sports titles.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I like the size of the screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprise how big the screen is. I thought it was smaller from the videos and pictures I saw but in person it’s definitely bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you have the Premium PlayStation plus. Can stream games from anywhere without having to connect to PlayStation 5 itself.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth Getting if you have a Faster Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long you got a stronger Internet at your house then you are good. For me, my upload speed is crappy, so best place for me to play with the Portal is at home on the same network. Is it worth buying, if you have a faster connection and want to play when you are out and bout yes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for traveling can play my favorite games .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play just got better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile device for playing your games when you are not home, make sure that your data plan is compatible with the system first or you will have to go a different route in order to connect to internet. The design is great since it gives you all the functions of holding a dualsense as well. Streaming games without a ps5 is great, but it’s expensive when you have to have the premium subscription to use it. Other then that, if you library is vast, you will enjoy everything remotely

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    The Gamer in me is Back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. No need to walk up and down the steps to my man cave for a game session on exhausting work days. I can just reach over from the comfort of my bedroom bed and go a few rounds before dosing off to sleep. Also lot of weekend gaming more than ever now that i have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M enjoying this so far just need to add more ways to play

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    User focused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation also added an update, as long as you have the PS membership and wifi, you can essentially play anywhere, not just at home. Huge QoL update.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. No lag noticed when using good wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for the dad life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for being able to get a quick race or game in while watching the kiddo. Great for the dad life or anywone who likes to game away from the TV

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing piece of hardware this is, when I’m traveling and there is wifi present i am gaming, your console has to be left on in rest mode in order to connect to your ps5 at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoying mine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than I thought. You definitely have to have great WiFi connectivity to play games without lag or slow speeds. But overall it’s works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Wonderful concept, but diluted experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this. I primarily got this to play my PS5 in different rooms, rather than having to lug the console around. I'm a bit of a tech snob, I play on an OLED and I lean towards performance when given the option. I used it a few times - I have a hardwired PS5 and good wifi (500MB). When I was in the room with the playstation, it was great connectivity but even traveling to other rooms, the image quality did break a little. Never prevented me from playing, but shook my confidence in the device. Otherwise, the 1080 screen was beautiful, and the games I played in 60fps looked great. I love how it felt to hold - extremely comfortable and really helped with the immersion factor. The battery life is pretty bad - maybe 3-4 hours on default settings. Reducing haptic feedback or volume can get you a bit more, but I love the haptic feedback feature and usually like to crank it. That being said, even at full power, the haptics on this device are much more subtle compared to playing on a regular controller. Finally, small thing, but the trackpad button on this is a bit non-intuitive -- touching the screen opens up the trackpad button on screen overlayed atop the game and isn't super easy to work with. At the end of the day, this is a streaming device that your PS5 casts to, and as such provides a diluted experience from the full power of playing on console on a nice TV with haptics cranked up. I love the concept, and it does allow portable play, but for the cost, I personally would rather just save up the extra cash for a second PS5 to be able to play elsewhere.

    I would recommend this to a friend