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Customer reviews

Rating 4.5 out of 5 stars with 6886 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 6,886 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Connect PS5 directly to wireless router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experience zero lag with the Portal after connecting my PS5 directly to my wifi with a cat6a (75ft). The price is right for what it does. My only complaint is Sony's gaming division, once again, making things unnecessarily difficult to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, she goes with me everywhere! Had it for 15 months and loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on how good your WiFi is a home and the wifi u are connected to from the portable player affects how smooth the device operates but still a great product

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Excellent remote player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your milagr may vary but in my experience I get a console quality gaming experience 90% of the time. The other 10% is very laggy and basically unplayable. Still happy with the PS Portal overall and prefer to play on it compared to a laptop or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a wired internet connection to your PS5 then the experience is great for slow paced games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pick up and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy gaming, but due to my parent life and work, I have limited time to play my PS5. The PlayStation Portal is very convenient for pick up and play. The remote play works well for me, and the control is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Definitely dadstation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't really on my radar at all and for some reason it caught my attention and pulled the trigger on one. If you share a tv in your house this thing is for you! Play your PS5 anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portability finally fun

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, love the controls. Wish I had access without being feathered to my PlayStation 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PlayStation Portal : It Just Feels Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal isn't perfect, however, it definitely satisfies a specific niche. Make sure you test remote play on your phone first before you purchase this. That performance (due to your WiFi) is gonna be close to what you achieve on the PlayStation Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great companion to PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have a strong wifi this device is amazing. I would recommend making sure your PS5 is hardwired. Mine already was so no issues. But ive heard of other folks having issues if their PS5 was connected Wi-Fi rather than it being hard wired.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great High Quality System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my son and then bought a second one for my husband. They both love this system! Highly recommended for anyone who loves to game or even moms or dads who need a way to play on some free time when the tv is in use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for when TV is not available

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, perfect for families. When the kids or the Wife is using the TV just hop on the portal and play as long as you’d like. Great battery life great economics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for vacation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks cuz you need WiFi but if you got it then definitely well worth the buy I LOVE THINS THING AND WAS IN ARUBA AND CONNECTED TO MY PS5 fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the online agent in the chat that made this possible. My son is having a merry Christmas vacation with his PS portal. The portal is everything as advertised and then some. Really hard to get so like i said so thankful to the BestBuy team for making it possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal as a gift for my boyfriend so he can game at my house. He loves it he’s never had a problem with connection or any lag while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good for what it is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can play my PS5 games from anywhere as long as I have strong wifi and my PS5 is in stand by. Just wish it had more options and can movie streaming capabilities. Other than that, it’s a pretty cool gadget for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming other than home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for when I’m at work or some where with great WiFi that i can use to play my games when I’m not home. It’s also good if you want to be mobile around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than expected. Box had minor damage, but product inside showed no signs of damage. Device works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is perfect. With the cloud streaming coming along it is only going to get better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can finally kick back and casual game instead of being cracked at my gaming set up! lol

    I would recommend this to a friend