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Customer Ratings & Reviews

$226.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7075 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 7,075 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    needs better wifi chip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you can somehow get perfect wifi connection, then it would be perfect itself. But it's using a WiFi 5 chip and the stuttering and scream tearing is relentless, even with the best routers. Tried everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of all black, device did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portátil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El ps5 portable que mejor pude encontrar de verdad lo recomiendo 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device Sony has ever created

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads me in very fast. A feast for the eyes if you’re a PlayStation fan. Only issue I have is it lags every time I connect to my ps5 when I’m far away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Travel Companion!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun and great for on the go with the new update. Graphics are decent and no lag with a good internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wants to watch TV? Too easy, switching from tv to the portal is fast and if you have good wifi streaming has little to no latency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you have the Premium PlayStation plus. Can stream games from anywhere without having to connect to PlayStation 5 itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No quality settings to increase visual quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Steam Deck, Ally, or any handheld, you're better off using Chiaki or Remote Play. You're only streaming at 15mbps max. Any motion, especially on the low quality LCD the portal is using, is gonna look like a smeary mess. Using Chiaki on my Steam Deck Oled, I can bump up the quality to 30mbps with roughly 2-5ms of input latency just like the Portal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option for when you are not at home and have access to a WiFi network . Or when you are at home and don’t want to or can’t use your TV .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever since the cloud gaming update. And having to spend up to 6 hours a time getting chemotherapy treatments,

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun and easy portable system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable unit is great for traveling. You don’t need to pack up your entire system to play wherever you are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ultimate Accessory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is an awesome tool for your PS5. The portal is a great accessory for when you’re not at your console. I primarily use my Portal over my console because it’s so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portal it’s great for traveling it’s great for events and it works legit anywhere could not be any happier with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best way to alternately play your games while you can’t use your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great invention

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing idea to able to use my games without ever carrying one to go

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was left in awe at this product! From the unboxing, the vivid colors the screen displays, the smoothness of the gameplay, and the device itself. Feels really good in the hands too. Sony did an amazing job with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal is a must!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation portal otherwise known as the "Dad station" let's you play all your games, while the kids have cartoons on the TV. Plus you can travel with your Playstation 5 games on this device as long as WiFi is available.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for in home use away from the tv or just don't wanna bother anyone else who is using the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device good for long trips if you have good wifi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for me but great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Best Byy helped me answering and fixing the order.

    I would recommend this to a friend