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Customer Ratings & Reviews

$226.99
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Customer reviews

Rating 4.5 out of 5 stars with 7075 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 7,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in midnight black! Works great, only problem now is i never play on my oled tv lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    When it works it works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it works great but when it doesn't it quickly becomes frustrating, but i have had more fun and played more games than before and the frustration is few and far between

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is perfect bought it for pops for his bday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love the PS Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation plus catelogue is great. It is trumy fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great streaming device runs really well had no hiccups of any kind.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an early Christmas present for my brother since he’s always on the go and he absolutely loves it and wishes he got it sooner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you have a Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5, go for it! It’s awesome. If you don’t and are interested in it due to the ability to stream games from the cloud without a Ps5, just know it’s only their curated catalogue of games similar to GamePass with an upper end PSN subscription, except the games suck a lot more with mostly ancient niche titles.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just had a baby six months ago and this has been the perfect way for me to still game when the baby wants to go to bed. 10 out of 10 would reccomend to new dads. My only note is you should have good internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got exactly what I wanted when I bought this. It plays everywhere in my house flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony's portal to the future.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son as an early Christmas gift. He is amazed by this portal. No glitches. No freeze ups. He loves it. Purchased at Best Buy. All of my electronics will come from Best Buy from now on. Great people!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only work to play video games no media netflix spotify youtube. I know it was a lot of confusion with this product but I tried this product work fine. yesterday sony update the portal and it’s working 100% stability. ( when I first got my portal it was a lot of problem connecting to my ps5 even in the same network close to the wifi I reset my wifi test everything and still having a lot problem connectig to my ps5 now with the new update only take around 25 seconds to conect to my ps5 the time on the console turn on. I hope they no lauch another update and mess up the stability base on my first experience I will give the product 3.5 stars but because they adressed the issue with the stability I will give this product 5 stars becuase they fix they main issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas and he absolutely loves it. Definitely a 10/10 I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and streaming good grafics ergonomic control volume its good can be better Will be great if you can connect to another tv if your not at home

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal is a must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the PlayStation portal and how I can let the kids watch the tv and I get to continue my games while in bed or on the couch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hold off until stability is improved

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a joy to explore games in a more intimate setting, away from the big screen. However, the experience is dampened by persistent connection issues. Despite its potential, the device struggles to deliver a seamless experience, hindering the overall enjoyment. Even with high speed wifi, the stability is inconsistent at best. I would recommend this for someone who needs to revive their PS5 obsessionz but for an averga gamer, just use the app on your phone if you need to play handheld.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for games you can sot on the couch to play, but you need a really good internet connection for games like COD. traveling with it has been a bit of a pain as most public wifi isnt very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under rated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have good internet and pay the monthly PlayStation network fee this thing is great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product works great in home network spotty outside of your wifi. But it tries to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just What I Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device to play my PS5 when my main tv is in use. Tried it both near and far to the PS5 and it works exactly as intended. I do have a good Wi-Fi setup. I think its a great device and I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and does exactly what it says it’ll do! I have Fiber internet along with mesh network at my house; works flawless. If yours does not work, you’re the problem

    I would recommend this to a friend