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Customer Ratings & Reviews

$226.99
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Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 7,082 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very fast I was in and out of store this is why I hate reviews never know what to say

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Need good wifi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the beginning of a new era eventually xbox will attempt to compete but this device is doing what it should remotely access your ps5 best for traveling gamers

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband LOVES this. Uses is daily, he says it’s so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was disappointed it was lagging a lot then I did my research and bought the Ethernet cable connected it from the router to ps5. Running smooth now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest PS5 accessory to date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has been a lot of reviews and discussions about the portal. I honestly don’t know what the debate is about it. It does exactly what I bought it for! Nuff said!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal impressions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is far better than expected and a good step in the right direction of what PlayStation wants to do for their next portable system!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, convenient and perfect for dads that want to share the tv while playing those games you do not want to display in front of the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Play games while your wife watches tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful piece of hardware that feels as good as it looks. Great for playing games while my wife watches Bridgerton.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What does Geek Squad Do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned PlayStation Portal from Best Buy, and although the physical appearance was as stated, excellent the issue was the left controller had so much drift in it I could not even set the system up. It kept moving to different characters on its on??? So what exactly is their verification process? So the rich part wasn’t that they apparently did not do a check of the system. When I returned it, the customer service rep asked me if I wanted to just get a new one and pay the difference? What are you freaking kidding me? So I ordered online so I won’t have to drive 15 miles to BB, which I now had to do to return a defective item and you think I want to reward your company for the inconvenience caused to me? RIGHT!!!! I’ll just order a new one from Amazon and no longer do any purchases from Best Buy, this isn’t baseball. Two strikes and you’re out, do not buy anything refreshed from them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes it. But needs a more power efficient way to use with PS5 console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Birthday gift for my son, and he just loves it! He has wanted one for a while, and I was finally able to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, my son liked it a lot and the best thing is the price

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Other than lag PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lag on this thing is killing me. With no lag works perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Accessory

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to have this during football season. I can have the game on TV while I game on PlayStation. I can also use it to watch two games at once if I want. The large screen is also clear and bright.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good i recommend it, it only works if you have the ps5 console

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont listen to the people that give this thing 1 or 2 stars. My kids take this thing everywhere, as long as there is wifi you can play it miles away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and connects to hotspot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! YOU DO NOT NEED A PS to play. There are a lot of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play games anywhere!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever get home and your significant other is using the TV while doomscrolling her phone and all you wanna do is level your material and catch moogles? But you can’t because the tv is in use! Look no further this controller has a screen in it and works fantastically with minimal latency for all your moogle minigame needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is perfect for me in everyday life away from home. I have a gaming addiction and this helps my cravings away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Ps5. I use it all the time to let my controller charge.

    I would recommend this to a friend