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Customer Ratings & Reviews

$226.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, highlighting its top-notch picture quality, and appreciate its portability and great screen quality. They also find its battery life solid and comfortable to hold. However, some customers note issues with connectivity and mention the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 7,082 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Grab one! But understand the limits before you buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on launch day and must admit.. it has exceeded my expectations. Nice to be able to move around the house or take it on the go and use it if wifi allows.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    playstation fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now i can play games while the tv is being hogged by the faculty

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice portable device Would deff recommend while traveling

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best PS5 Accessory

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a busy parent, the portal has allowed me to use my PS5 a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and grandkids LOVED this for Christmas - thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great to be able to play my PS5 when not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Such a great device and helps me so I can grind mlb the show on the go!! Just an overall amazing product!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item was excellent. No problem at all. I will recommend it anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup, device is like new. Best purchase this year!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its okay .

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, was expecring beeter had to be next to my console to play . Then when away did not work well , very laggy and pixelated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun add to gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun to have with the PlayStation 5. Makes playing away a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send the 400$ gift card for my review. The play station portal works.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The truth about use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great ADDITION to the PS5. Item is not Bluetooth capable, can only use PS product (headset) with device. Someone else cannot play your Ps5 while this device is in use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still amazed at how well it works. It helps that I have 1 Gig internet at home and also have the PS5 connected directly to the router.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and wireless performance, much better than running Chiaki on a Steam Deck. Worth it if you want to use your PS5 more.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, make sure you already own a ps5 before you purchase. Its great for when you just want to play handheld mode. Beautiful screen and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, and as always, excellent delivery service from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal is not very worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an all around good item but, when I’m around the house I’m getting constant network errors. All while I have good internet to support this, also it’s not the best if you don’t want to take it out. I would recommend the backbone it has the same features as the portal but you can also play Xbox, steam, or mobile games and to top it all off the backbone is much more affordable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal Fire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product couldnt get any better. It is wonderful love how you get the freedom to play any where.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holiday deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time and is as described, bestbuy.com always have great deals

    I would recommend this to a friend