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Customer Ratings & Reviews

$226.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, highlighting its top-notch picture quality, and appreciate its portability and great screen quality. They also find its battery life solid and comfortable to hold. However, some customers note issues with connectivity and mention the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 7,082 reviews
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Need excellent wifi...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need excellent wifi in order to play without A TON of lag. Especially for COD. Games like Resident evil, and God of War are playable with really good signal on hot spot, but the input delay is extremely noticeable. While paired with the ps5, sitting right beside it, and running on 1 Gig fiber optic; the delay is still pretty noticeable. The system itself is great quality though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Built very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built very well. Screen quality and OLED is very nice. Really wish this could run its own games on device though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does what it does well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you understand what it is really for, its a great product. Works as expected, just limited in application.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item, I only wished cloud gaming was available. Or at least the ability to store games on the device and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 handheld system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He said he didn't have a problem setting up

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go and don' t want to pack up your ps5. Been in multiple hotels/resorts with their wifi and have had 0 issues with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I thought it would be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it has potential, but I believe it's ahead of its time. You really need a ps5 for this. That cloud gaming will need expensive subscriptions and the games are not good. I'm a PlayStation fan. But Xbox game pass wins this one and I didn't need to device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming very easy for your PS5. whether I'm in just another room, or at a friend's house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device! Ive put over 200 hours on mine and still working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great to lay in bed and grind through my PS games. Havent done any multiplayer, just backlog of single player games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it’s amazing and the quality of the screen if amazing as well, like having my playstion 5 I can play anywhere around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal has been a great purchase, it allows my son to be anywhere in the house or on vacation as long as there’s WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best gadget I’ve To travel with and to play my PlayStation 5 I love the PlayStation portal and my son loves it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HANDHELD GREATNESS! Always fighting for the TV to play with game when the wife and kids are home but now I can play my ps5 comfortably from the couch!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Lagging Ps Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks big screen and all it just lags allot that’s the reason I give it a 3 star rating,now if it wouldn’t lag so much it would be a five star rating for sure!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful contectivity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks and feels amazing. The operating system does not run like advertised. Cant even play a single game without loosing connection to the PlayStation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and controls that are identical to the PS5 controller make this a great alternative if you can’t use your TV its connected to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers an immersive and user-friendly experience for gamers, providing easy access to a vast array of games, exclusive content, and community features. Its intuitive interface makes navigating through the PlayStation ecosystem seamless, while the frequent updates ensure that users have access to the latest games and features. Whether you're a casual gamer or a hardcore enthusiast, the PlayStation Portal provides something for everyone, enhancing the overall gaming experience on the platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than finishing a chapter or task from one of my 100 games while lying in bed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video gaming system. Best Buy delivered it quick as well.

    I would recommend this to a friend