Customer Ratings & Reviews

It's sometimes lags, but I fixed it, but I recommend this

It was a gift for my husband. He likes it, you will have to buy an annual membership to be able to connect.

Almost unplayable. Ps5 is hardwired. Upgraded my wifi in the house and still lags. I hsvent used it outside rhe house and cant imagine it to work sny better.

I would rate this a 2 star but I only used the streaming through the ps5 I haven’t used it through the ps plus premium subscription but through the ps5 on the go it wasn’t good to much lag endless your playing like a single player game but it worked alright pretty okay inside the same house with wifi and my ps5 pro is wired in too

Thing is 100% grade A Sony junk. Had the thing for a week and worked fantastic, did everything I wanted it to do. All of a sudden go to boot it up, thing refuses to connect to the my PS5. Sony nerd team is as expected completely useless. "Reset this, reset that" - The usual things I've already done 20 times. Then it's all of a sudden my routers fault. The thing worked good, right up until it didn't. A week long lifespan isn't a great use of $200.

This device is everything wanted with the abilty to play your PS5 anywhere in the house with all the features of the dualsense. No slow down or lag. This was worth the purchase.

Actually pretty good connection It definitely does the job

For what it does, it does well. It just doesn't do much and having to buy their own headphones because the exclusion of BT.

My boyfriend loves it! Best birthday gift I could’ve gotten him.

Works as described! only con is that you need to have excellent internet if you’re planning on using the portal remotely if not you’ll be struggling to stay connected

The product is good for kid use and to travel for entertainment wise for a child, but the control take some time to get used to moving from a normal PS5 control to this unit

It's pretty good if you want to play offline games but if you want to play online multiplayer games it sucks, keeps disconnecting from WIFI and blurs out a lot. I have amazing internet and it keeps doing it.

Had an issue with the peoduct, but best buy’s customer service was top notch.

Great for using at home, but not good for travel which is what I was hoping to use it for.

Love Best Buy open box units, if it is listed as open box like new, its literally brand new just with the box resealed

They updated it recently to be able to stream play games without the need of a PS5. Now its an even better product.

Love idea for this product! Its great when its working but the connection is very poor even when close to the the wifi router and the PS5.

Super overhyped, I finally got my hands on this device and I was super under impressed. You need to have a solid connection so that there’s no noticeable video quality drop.

Very cool piece of tech. The connection needs to be more reliable to get the full experience for the device.

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