Customer Ratings & Reviews

Fast shipping and great service!! Love it Great resolution and good quality..

Save your money. 1gb hard wired internet speeds to the ps5. And ps portal connected to 5gz WiFi up to 800mb downloads and it still loses connection and lags an pixelates. Cant use as remote control only, has to be connected to wifi and have remote play connected. Good idea but doesn’t work well enough. Wish it would have an option to connect straight to the ps5 w/o internet or WiFi, almost like the Wii U and gamepad. Also wished i was able to use it as spare controller with out remote play or WiFi. Also it’s a streaming device but can’t stream YouTube from the ps5. And some setting can’t be adjust in remote play from the portal. This should be 99$ just for the quality build. This will end up being a flopped device unless Sony opens it up to everything the ps5 can do. And let us use it as just a controller without remote play or WiFi. Also it won’t connect to T-Mobile hotspot without setting up the WiFi manually by punching dns numbers .

This is so close to be good, however I feel like PlayStation didn't fully think this out. It only works with the PS5 counsel on, and even though I have strong WiFi going to both the counsel and the portal it is very glitchy and jumpy. I usually have to restart both devices a few times before I get a "good" connection and can play un-interrupted

The PS portal remote works well when you have it connected to great WI FI, I was unable to connect it to my T-Mobile hot spot so I really didn’t get to enjoy it like I had hoped. Overall if you have a portable WI FI device you will enjoy it.

This product could of been better, if I was able to connect any Bluetooth headphones to it

I like it is very nice the black on black is prefect

It takes some time adjusting settings on you ps5 and i think its a must to wire your ps5 to your router. But if tou do these things its a great piece of hardware

There's too much latency, even when connected properly at home, and too many headaches when trying to get your network optimized for it.

The answer is YES.. You won’t regret it and you won’t refund it.. I promise..

Good delivery, needed this fast and it arrived on time

Purchased as a gift I'm hoping it works well will repost an update once I know

It’s decent overall. Can be very laggy at times and the streaming game catalog subscription is pretty over priced for the amount and quality of games in

Not very impressed. From a click left joystick to constant network connectivity issues. I ended up returning it.

I just have to ask myself why Sony made this product. It should have been a standalone product. The remote connection to the PS5 is simply not stable enough. I am on Xfinity 1gig internet and I can be sitting next to the router and it still has connection issues. Overall the product looks and is great…but I give the lower rating due to connectivity.

The actual gaming functionality works well. Even with competitive online FPS games, it’s not as bad as you’d expect. Where the portal fails is everywhere else, without a brand new sony elite headset with PSlink, you can’t use a headset natively. It doesn’t come with any protective case. It doesn’t come with a USB-C cable or charger. Lastly, depending on where you’re playing and how you’re positioned, it gets tiresome to hold after a while.

Great for playing games but if your wifi sucks your out of luck. And sometimes its hard to log in remote in other locations

Looks great love how it’s set up like controllers. Probably not that good to travel with as you need to have strong WiFi connections

Product by Sony = Great. Service by store personnel not good, price match was not honored. Was told it would be honored but it was not. Stated that they couldn’t honor the price match that is promoted they honor.

I just got it to check it out and form a personal opinion. Truth is, it’s kind of underwhelming and doesn’t necessarily meet the “play on the go” want someone may have. Basically just a remote play controller. Still cool to have I guess.

This thing is incredible. I was curious how it would hold up with using it on a hotshot but it picked it up quick and with great video quality.