Customer Ratings & Reviews

It was alright when I went in the store I couldn’t find it but when I was checking out I seen it I went in looking for this product sad part is that it was not a mobile game thing u can’t take it outside ur house

If youre a Dad where your 2 year old hogs the TV then this item is deff for you. I highly recommend it

Well, I will be returning item because it does not work on Wi-Fi that I do not already have at home. So the point of getting this device is so that I can travel with it and since I cannot use it on my hotspot or on other Wi-Fi, it makes this item pointless.

I got the Playstation Portal to try and play my 1 player games while my wife watches TV. It was hard to stream TV service, the Portal, and the Playstation 5 on as well as our devices. The Portal would lose quality at times and have lag spikes. Maybe for leaving your house and playing games the Portal will be better. And i have 1GB of Verizon Fios so should have been enough, but i returned it.

the idea of this item is amazing. however the outcome was not. we have pretty dang good internet...and it freezes and drops games all the time. absolute waste of money. has sat for months collecting dust.

The best way to remote play your PS5. Very ergonomic and light weight with almost no drop in quality.

I thought the system was gonna be awesome but I couldn't get it to stay connected to my PS5 or my Internet even after getting help from support.

Great game play! Light weight just Amazing almost never on my console!

This is a life saver at home when the tv’s are occupied.

Best accessory ever. Wish the screen had HDR. Still beata using my phone for Remote Play

Id lov eto be able to use this while traveling. That was my main draw. Unfortunately there no web browser on the console somusing it in a Hotel or anywhere that requires a login is impossible. This simple feature would make this a five star review.

Bought this for my son. Hes at boarding school and his playstation is home. He hoped he could use the portal to play away from home but that was not the case. Wont even connect to wifi. Wish i would've read the reviews before i purchased this 200$ brick.

Works great with strong internet signal. Takes a bit of time to get used to the controls.

Overpriced portable PS game device. Should have bought a switch.

Get a case if you have younger kids. Get another if you can because they’ll steal yours.

Great idea but it falls short on all aspects. The lag even with 1000mbps internet is a joke. It struggles to play even simple games with keeping up with gameplay.

My portal came without a problem. The customer service was Great!!

It is fun - when it works. You have to have excellent wifi if you want to be play anything on it. If you are far away from your PS5 then its laggy and unplayable.

Excellent service I appreciate the time they took to make sure the game was secure

Really comes down to the internet speed. If you have good connection expect better results