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Customer Ratings & Reviews

$226.99
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Customer reviews

Rating 4.5 out of 5 stars with 7093 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, with many praising its top-notch picture quality and appreciating its portability. The screen quality is also highly regarded, and users find the battery life solid and the device comfortable to hold. However, some customers have noted concerns regarding connectivity and, to a lesser extent, input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 7,095 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but a little expensive not worth 400 in my opinion

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation dropped the ball on this. Might as well just play when you can actually be connected to a tv with your console.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen resolution not good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution not good enough for gaming. Stable and high speed Internet connection required at all times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with the portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Bluetooth, no 4k screen, no standalone capabilities… it is what it is… silly about the Bluetooth, what doesn’t have Bluetooth? But it’s great on WiFi as long as you leave your PS5 in sleep mode…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn't for me. The way I have my entertainment center setup this project turns on my tv, surround sound and ps5. So did work for in bed playing. If it wasn't for my setup this item would be perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to try to run my PS5 with an eithernet cable once it comes in the mail. But im not that happy with the dropped frames and stuttering. My router is 2years old and it has worked great for everything else.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. In order to use it you need WiFi and gotta leave your ps5 on low power mode. So basically it’s on 24/7. Can’t use Netflix or YouTube. So yeah unless you’re going to use it at your house or have a great hotspot connection I feel like it’s not worth it. Rather wait until Sony puts out a new psp

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its there....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is basically a extension of you ps5. But lower quality. I think the psp was better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good. It doesn't have good internet connections

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Too limiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the PlayStation Portable. My experience was it was too limiting. The screen is nice and the controller was comfortable in hand, but i was looking for something more independent from having to be on the same wifi and near the actual PS5. This is just an extension of your PlayStation. I need something more like the PS Vita.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was okay, I just did t like how I had to turn everything else off just so the WiFi would be strong enough to use it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Practically unplayable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choppy and laggy to the point of being unplayable. I have Xfinity home internet and it’s very fast. I regularly stream many games/media on many devices and it’s always great. This thing does not work. It can barely connect and when it either doesn’t register button pushes or registers them like a million times. I used to stream ps4 to the vita and it was wayyyy better than this. Yikes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for one thing only. Really wish i knew how one trick pony it is. Only play games off your ps5 and a bit annoying to hold.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch views before buying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has potential to be outstanding but the whole needing a ps5 still to play is not it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only technology I own that constantly disconnects from my wifi. It happens every few minutes. When it does run, it is pixelated. Streaming apps and Nintendo switch all work fine on my wifi. It worked well for the first few weeks. Too bad it didn't act up before the 14 day return policy. Would not recommend. PS My internet is fiber.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Misrepresented Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the item works. It is NOT at all what the salesperson represented it to be. Does not work for what we were looking for and Salesperson sold something different.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    So much lag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the time my playstation didnt connect to the portal and the other half of the time it was so laggy even the main menu was unusable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings about it tbh I can’t get good connection some places and it doesn’t connect to my hotspot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work as it should

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't connect to the PS5 unless I'm in the same room; connecting from other rooms defeats the purpose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hype is fake

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont believe these reviews... i have over 1gb speeds bought a gaming router just for the portal and still have problems with it remotely connecting from away from home and when i am home i get a delay, sometimes doesnt want to wake ps5. Ps5 is wired, did all the recommended settings online youtube videos, still same results.... lame. Have better playing xbox remote play no delay or lag.

    No, I would not recommend this to a friend