Customer Ratings & Reviews

I saw a bunch of reviews talking about the wifi connectivity, but i have not had an issue. I run a google mesh system and as long as i am not actively walking around the house, i haven’t had the issues i was warned about. Battery life is great, about three hours of continuous play on Gran Turismo. The only issue that I’ve encountered is that you cant run two of these from one system (the PlayStation it is attached to has to be on the wifi network). But the kid can play xbox while im playing PlayStation. No worries.

The handheld that is surprising easy to use, inexpensive yet pleasantly well made. Sony has made a really user friendly product.

As a user of the Sony PlayStation Portal, I've found it to be a specialized device primarily for Remote Play with the PS5. The controller customization is somewhat limited, but the haptic feedback adjustments are useful, especially when playing more intense games. The Touchpad, integrated into the touchscreen, requires a double-tap for input, which takes some getting used to. The software is straightforward, focusing on essential settings like haptic feedback strength and brightness. Its processing power is intentionally limited, aligning with its primary purpose of Remote Play. In terms of Remote Play performance, I noticed a slight delay when playing on the same internet connection as my PS5, but it's manageable. However, using a mobile hotspot while away from home introduces a noticeable half-second input lag. Overall, while the PlayStation Portal is efficient for its intended use, it feels like it has a narrow audience, specifically catering to those heavily invested in PS5 Remote Play.

This beautiful device is stunning. I'm not an online multiplayer gamer. I love playing games with a story. I love putting in a lot of hours on the games story. I have not tested it with online gaming like COD or Fortnite. But if you're trying to beat any game and have people using the tv you usually have to use. It's 100% awesome. I just got all three spider games to grind. IT LOOKS AMAZING. I've put in almost 6 hours of Spiderman Remasterd and had a millisecond of lag one time. It's not it's own system. It's made for people who can't play when their loved ones are using that tv/monitor that connects to their PS5. If you're like me and just play for fun..DO IT..If you want a system that's as fast as a PC...This device wasn't made for that. Mad love to sony for this.

Very good product, good battery life, very for on the go

Let me start with saying this, I do really like this new handheld by Sony but I can't say it's just yet perfect. There are still some flaws to it but for what it is and the cost it's great. This system does not have any internal memory nor any port to allow you to add a memory card to it, which is its major flaw, but it's not one that hinders play. The PS Portal plays streaming games and that's it. Depending on your internet signal and your PS Plus subscription plan, you can have a lot of fun with this handheld. To get the most out of the system, you will need a good/steady wireless signal for the internet and the stronger the better. For the games, if you have the premium plan then you will get access to both your Cloud games as well as a bunch of the streaming games. Though the premium is the most expensive plan at $160 but if you are comparing the costs of the other handhelds that are double to triple the cost of the PS Portal for just the system, then the cost of the Portal plus the premium about equals out to the cost of the other handheld systems. I'm hoping that since the streaming is a new thing for the PS Portal that Sony will be adding more to it in the coming year but right now it's great for causal play. The system is not too large, though after getting used to the grips, which seem larger than the PS5 controller, I would like a larger monitor. The quality is really sharp and clear, the audio is great, not too loud but loud enough to hear and not be disturbing. I would like an internal memory option so I could have that backup memory just in case there's no internet or poor signal. So far I haven't had any real problems playing the games. There's been a few times when the signal was weak but I was also inside a small closed off room that's used as a audio recording booth, so, the signal is weak. I think if Sony added some internal memory or a slot for a card, give the monitor a larger screen size, and offered a way to watch movies on it without needing to be logged into you PS5, then the PS Portal would be the best handheld in my opinion. Right now, it's been a lot of fun for me, I've played more new games on the Portal than I have on my PS5.

I've greatly enjoyed my PS Portal. It's been convenient to be able to play my PS5 games around the house and not have to always be in front of the TV. My kids like to take the Portal with them to their grandparents' house, and it's worked perfectly for remote gaming there. We've used it a few times remotely with my phone's wifi hotspot, and it's hit or miss if it works. Sometimes it works perfect with the phone connection, but sometimes not at all. It depends how good your phone connection is. The screen quality is fantastic and all the buttons feel top quality. I am a little disappointed that you can't connect Bluetooth headphones to it, although the Sony Pulse Elites work great with the Portal. I can't wait to see what features get added with future software updates. I feel like the Portal is at the right price for the high quality and I would recommend it.

I originally preordered this from Playstation but I cancelled my preorder to wait on reviews. I was able to secure an open box - excellent Portal as I was going out of town and wanted to try it on the road. There are some things that could be improved, such as lack of Bluetooth support and lack of Internet Browser for Captive Portal APs, but for the most part this is awesome as long as you have a decent Internet connection. I would give this 4.5 stars out of 5 for this. While at my friend's house, we were both able to play online even with me remoting to my ps5 miles away. I do recommend, however, setting a static IP for your ps5 and port forward on your router as well as wiring your ps5 to your router. Games run smooth if you do this and have a decent Internet connection. While at home, this device works perfectly when the wife wants to watch Netflix and we share a TV.

This console add value to any PS user. The device works connected to your main console or on its own. You can stream games (with a plus memebership) off your library or off the free plus games. No game needs to be downloaded on to the device, which is nice. I find it useful, since you can use the console and this device simultaneously. There is a great selection of games to stream from. You do need WiFi to stream, and I have not had any issues playing this in my network or public ones. It is not meant to replace you console, but it is a nice device to have. It’s light enough that even young kids can use it. My kids love it.

This is a great accessory at great price. Perfect screen. Love the wifi principle of being able to play stream games on the go. Love taking it on trips

I decided to get this learning that they've added the cloud streaming update. It's still in BETA so the cloud library isn't too impressive. Let's talk about a few things. Connectivity - I have a pretty strong wifi signal at home. Playing in the living room using remote play with the PS5 within 6 feet, there is little to no lag & not too much graphical flaw. I have also connected using hotspot from my phone away from home. Though not perfect, it works. There is a slight lag and graphics were choppy (connecting to PS5), so i'd recommend maybe just a 2D RPG. I haven't had a chance to connect it at another location outside my home using a strong wifi signal yet, so I will update my review in the future. Bluetooth connectivity (headphone/earphone options) - This is a negative for me. You have the option to use a 3mm input jack or ONLY the Playstation PULSE earbuds or PULSE headphones. I have the pulse 3d and was disapointed that i am limited to connecting that using a 3mm jack only to the system.

Very useful, comfortable, viable and good quality. Recommended

For fun on the go... nothing beats my portal. I love the fact that i can play everything on my playstation while i am away.

I have a PS5 with disk drive so if i want to play a different game i have downloaded, i have to physically switch the disks in the console itself which defeats the purpose if im going to be away from the console or don’t want to switch it out every time. Curious to know who this would work with a digital ps5 as opposed to the physical disk console. Next issue I’ve ran into is a little bit of lagging. As it’s trying to mirror the console, it can lag a bit and depending on the game being played could cause issues. For what I do it’s minimal and can play through it. Overall it’s pretty cool and the screen size is big for handheld console. This has it’s time and place but would prefer to play on an actual tv if given a choice. Overall, if you’re a PlayStation fan and have a little money burning a hole in your pocket like I did, i’d say give it a try.

its a great device feels good in the hands and the screen quality is great, the battery life lasted longer than i thought it would, overall a great purchase

If yij don’t gift yourself someone else this convenient gem, you are truly missing out. Very compact but with a punch! Get you one…or TWO!!

I got what I have expected from it thus far. Set up was pretty smooth and runs great with my PS5 over my wifi. Having my games portable within my home has been amazing as i can’t sit and play as a Dad of 2 energetic rapscalions. Any quiet space has been turned into my personal gaming time.

I’ve had my PS Portal for a little over two weeks, and all in all, it has exceeded my expectations. Playing at home, I’ve noticed very few signs that indicate I’m not playing my games natively on the portal. The picture on the display is crisp, the sound is pretty loud, and the build feels premium. The handheld experience is in a league of its own, in my opinion. The screen size, the familiar feel of the Dual Sense controller, and the haptic feedback almost feels like I'm playing on my PS5—minus the obvious screen size difference from a TV to an 8-inch screen. The PS Portal has given me the freedom to play anywhere in my house without the hassle of setting up remote play on my phone, laptop, and a controller. When my wife is watching her shows, the portal makes it easy and convenient to have the option to play. It’s a win-win for gamers like me!

When it works it is the best accessory to the PS5! Depending on your internet setup, it may not always be able to connect to your PS5 in every room. But for me, I have the PS5 hooked up to a Ethernet in one room. And then I play in another near my router and 90% of the time I have no issues and love being able to play my Playstation games in front of the TV.

Good product, very easy to use and works well. Thanks