Customer Ratings & Reviews

I enjoy it for the most part. It gives me the opportunity to play while my wife can watch TV. I like the portability and another option of gaming that it provides. Nice to travel and still be able to play your games without having to pack up the whole system. Only downside is the lag or connectivity due to various internet speeds.

I love this PlayStation Portal. So easy to pick up and play all my digital PS5 games anywhere in the house. Wired connection from PS5 to the router helps latency immensely. When I’m playing at home there’s practically no latency, feels like playing directly on the console. Outside of the house there’s a little bit of lag but my brain quickly adjusts to it. Ergonomics feel great, it’s lightweight and easy to hold, no hand cramps like playing on the Switch. Battery life is decent, I can get about 4-5hrs of gameplay on a single charge. It came packaged really nicely. Overall a fantastic product and has me playing my PS5 more than ever.

This is in no way an official song handbeld lime a psp or the ps vita but if does allow you to remote play your ps4/5 games as well as join the cloud streaming beta so yoh can play backwards compatible games from the premium plus catalog if you have a premium membership. The PS Portal connected to my internet with zero problems. There was an instance where it wouldn’t connect but after a restart of both the ps5 and the portal the 2 devices connected again no problem. The better your wifi is in your home or whatever wifi yoh connect to the better your connection will be. So far this device has been an awesome handheld for playing my ps5 games in different rooms in my house. I would definitely recommt this device to any gamer looking to lound around in different areas of their homes or even gojng on vaction. Its very reliable in the experience I’ve had with the device. I can only see this getting better with future updates. Hopefully Sony will add an update to allow gamers to use any future bluetooth headset but for now the only thing gamers can do it shell out another $200 for proprietary earbuds with the PS Link technology to easily allow a connection for audio and chat or use a 3.5 mm headphone jack. Either way, i trust song will listen tk its community and make the correct decisions to make the device better in the future. For now, it is what it is. A remote play device designed to exacltly that and does a great job of doing.

Amazing when it’s functioning as intended but it drops network connectivity nearly every time I use it, regardless of the strength of the WiFi signal or configuration. I have a google 6e tri band mesh router with three access points, along with 1 gb per second fiber service (1gb both upload and download) and it still repeatedly drops connection. Pretty sad because the screen, sound, and build quality are all top notch but that isn’t worth anything unless the wireless connection is stable. It’s worth noting that no other devices on my network ever drop connection or lag whatsoever. Also, my ps5 is hardwired directly to the base modem in the google config.

A really good devise for relaxing in bed or if you share a TV with someone. Requires a strong wifi connection especially if you're on a different network. Even though the joysticks are supposed to feel like a Dual Sense they fell off to me. Just a little too tall.

The Sony PlayStation portal looks and feel better than using the backbone. It has a little weight to it but is high quality construction. It doesn't quite feel like a PlayStation controller but close. The screen and the graphics are very good, just like a miniature experience that one would get on the PS5. Because of this, I would recommend getting some screen protectors and a after market case to store and transport it. I haven't experienced any latency when playing. It really depends on your connectivity for online gaming. It's a great value.

I definitely agree with a lot of reviews I’ve seen about this. This is a great device if a PS5 is your main device and you are a parent, or someone who makes time to game before bed. There have been days where there just isn’t time for me to sit on the couch, but I can play a little winding down for the night in bed! The screen is very nice, and the internal audio is solid enough. I also already have a pair of Pulse headphones which really helps! I wouldn’t play an FPS on here, as there is a little input lag that throws off timing, but I’ve really enjoyed playing single player games on here. A Steam Deck certainly does more, but this device definitely has a place in a lot of people’s homes!

I wanted to love the PlayStation Portal. The concept is a dream come true for many of us: a dedicated handheld device that lets you play your PS5 games anywhere in the house while the TV is occupied. On paper, it sounds like the ultimate convenience. In reality, however, my experience with the device has been nothing short of a frustration-fueled nightmare. After weeks of trying to make this work, I can confidently say that this is one of the most disappointing pieces of hardware Sony has released in years. A Connection Nightmare The biggest problem with the Portal is that it relies entirely on your local Wi-Fi, and it seems to have absolutely no tolerance for anything less than laboratory-perfect conditions. Even with high-speed fiber internet and a router sitting in the same room, the experience is incredibly slow. From the moment you boot it up, the connection process feels sluggish. But the real issues start when you actually try to play a game. The input lag is unbearable. I tried playing Spider-Man 2, a game that relies on timing and fluidity, and it felt like my character was moving through molasses. You press a button, and there is a perceptible, jarring delay before anything happens on screen. In a shooter or an action RPG, this makes the game virtually unplayable. You aren't fighting the enemies; you are fighting the device itself. Visual Fidelity? Non-Existent. Sony touts the Portal’s 8-inch LCD screen as a selling point, promising 1080p visuals at 60fps. While the screen hardware itself might be decent, it doesn't matter because the streaming quality destroys the image. Far too often, the image becomes a muddy, pixelated mess. It looks less like a next-gen console experience and more like a 240p YouTube video from 2007 buffering on dial-up. The compression artifacts are distracting, washing out details and making text hard to read. Just when you get a moment of clarity, the bitrate drops again, and you are back to squinting at a blurry screen. Glitches and Stutters Beyond just the resolution drops, the performance is wildly inconsistent. The experience is incredibly glitchy. I constantly experienced micro-stutters and screen tears that ruin immersion. There were multiple instances where the audio would de-sync from the video, or the screen would freeze entirely for a few seconds while the game continued running in the background—usually resulting in a "Game Over" screen once the video caught up. It is baffling that a device built solely for Remote Play handles it worse than a smartphone or a tablet. I have had better stability using the Remote Play app on an iPad than on this dedicated $200 device. The Verdict The PlayStation Portal feels like a beta product sold at a premium price. It lacks Bluetooth support for wireless headphones (forcing you to buy Sony’s proprietary audio gear), it has no web browser to log into hotel Wi-Fi, and it serves no function other than streaming. When a device has only one job, it needs to do it perfectly. The Portal does not. It is slow, unresponsive, and unreliable. Between the lag that kills your reaction time and the pixelated visuals that ruin the graphics, there is very little reason to own this. Pros: The controller ergonomics are comfortable (DualSense features are nice). Cons: Severe input lag makes action games unplayable. Connection is glitchy even on strong Wi-Fi. Image quality frequently becomes pixelated and blurry. No Bluetooth support. Expensive for what is essentially a streaming screen. Bottom Line: Save your $200. Until Sony fixes the connectivity issues, this is just an expensive, glitchy paperweight.

Easy to use, if you have a connection to wifi anywhere you can use it, look amazing, plays amazing, and is smooth.

LOVE LOVE LOVE!!! LIGHT WEIGHT GOOD QUALITY & FEATURE'S!!! SHE A Beauty

PlayStation Portal is as comfortable to hold and use as the DualSense controller, and has the same haptic feedback and adaptive triggers of that controller. The lightweight design, ergonomics, and full DualSense experience are definitely highlights of the Portal. The 8" LCD screen is bright and vivid, and looks great for playing games. Though, many games seem to have at least some text that's a bit too small for that screen size, which might cause some eye fatigue (e.g. Disco Elysium's non-dialogue text). As a result, I found it more comfortable to play such games on the TV. Connection to PS5 (including waking it up from rest mode) felt seamless and sufficiently quick. I did not have any disconnection issues. One downside of the Portal is the extra latency it adds to controller inputs (measured as the time difference between changes on the TV screen and the Portal screen, using a 60 fps camera recording of both screens at once), which seems to be usually around 67 milliseconds (4 frames in 60 fps video), occasionally going down to 50 ms or so (3 frames). This is with a TP-Link Deco XE75 AXE5400 WiFi router with "optimized" channels, both PS5 and Portal "prioritized" on the router, PS5 wired to the router, and Portal connected to 5 GHz frequency WiFi network at 6 feet distance from the router. While the extra latency did not feel terrible, it was still noticeable for me in most games I've tried, especially when compared with playing directly on the TV. So, the latency might hinder players' performance in games that would benefit greatly from having quick reaction times or precise timing, like Returnal, rhythm games, and online competitive shooters, but it's probably fine for casual players, especially in slower-paced games. Another downside (at least with the current system software version, 2.0.6) seems to be the consistent and periodic micro-stutters or dropped frames (which last 2-3 seconds and happen every 10 seconds or so), to which some people are apparently less sensitive and therefore may not notice. Between those micro-stutters, updating of the screen actually felt as smooth as the TV screen and smoother than using Remote Play on some other devices (MacBook, iPhone, iPad). Hopefully, Sony can find a way to eliminate those micro-stutters in a future software update to further improve the Portal experience. The speakers sound OK for a handheld device. Though, they would sound even louder if they were directed toward the user (perpendicular to the screen) instead of upward (parallel to the screen) like they are now. The Pulse Explore earbuds do work well with the Portal. Charging the Portal using PS5's USB-A port has been somewhat slow (at a speed that would take around 3 hours to fully charge, though I never charged it from 0 to 100%). Also, the placement of Portal's charging port (behind its screen) makes it a bit hard to find and plug in the cable. It would be better if Sony at least made that USB-C port easier to see, e.g. by making its border a lighter color. The lack of support for PS+ Premium streaming or captive WiFi portal pages (for public networks) seem like weird omissions, as they would significantly increase the use cases for this device. Sony should really add those features in future software updates. And if they ever make a successor to this device, I hope they also add a couple of buttons on the back, which I missed when playing certain games (with jumping and dashing actions) after getting used to such buttons on the DualSense Edge controller. A larger-capacity battery with faster charging would also be a useful improvement.

Since purchasing my PS Portal, they have only made it better! Cloud streaming has made this a handheld anyone with or with or without PlayStation should buy. All you need is a PlayStation account and a yearning to play games on the go!

Its great to use anytime anywhere, the lcd its perfect, the sound great, battery life good

LOVE THE COMFORTABILITY OF THE REMOTE AND THE GRAPHICS ARE INSANE.

Great product for ps users. Quality Sony hardware and easy to use.

Works okay. Need a really strong WiFi connection to avoid distortion on screen. Will not work away from your home network.

Great product! Great look, runs smooth and the screen is a decent size with quality graphics

Probably one of my favorite pieces of tech. Being able to play when I travel or somebody else’s occupying that TV I can still play my game and not watch love is blind. Definitely with all the updates that they continuously push.

It was hard to get, but I made it! This was a birthday present for my boyfriend. I got to pick it up before the day. It works perfectly fine as of now. We got a cover for it and a carry on bag. Quality of the screen is good. Just as advertised. He is very happy with his gift. (PS. its not scratched, it just has a cat hair LOL)

Pros: Seamless Remote Play: Lets you stream your PS5 games anywhere with Wi-Fi without needing to tie up your main TV. Portable PlayStation Experience: Feels like a dedicated PlayStation handheld with DualSense controls, adaptive triggers, and haptic feedback. No Need to Buy Extra Games: Uses your existing PS5 library, so you don’t have to spend extra on new games. Instant Pairing with PS5: Super easy setup if you’re already in the PlayStation ecosystem. Best for Households Sharing a TV: Great if someone else is using the TV but you still want to play. Cons: Wi-Fi Dependent: No cloud gaming or offline play—needs a solid home Wi-Fi or fast internet to work well. No Native Apps: Can’t run games or apps like Netflix or YouTube natively—strictly for remote play. Battery Life: Around 4-6 hours depending on use—not bad, but not stellar. Limited to PS5 Owners: If you don’t already have a PS5, it’s essentially useless.