Customer Ratings & Reviews

This is literally too bad overall because I LOVED THIS THING. It really really really needs it's own connectivity (besides a hotspot or a travel router) for on the go gaming. Other than that, it was perfect. It's great if you are sitting in the same room as your PS5 or even perhaps in another room or even outside (depending on your setup). It just really needs it's own feed. If an ASUS steam deck and the portal had a baby, I'd buy it.

I wanted this thing for a while. So happy it became in stock and I was able to purchase one. Ever since it arrived, I have played on the portal 100% of the time. I prefer playing handheld on this large beautiful screen. TVs give me a headache so playing on the portal has allowed me to play my games more often. I can finally forsee myself getting through my backlog. This is a must but product if you own the ps5 and want to play handheld. I haven’t had any connection issues while playing. I use T-Mobile home internet.

For a while I didn't want a PlayStation Portal but then I decided to go ahead and pull the trigger on one overall I can say it's a pretty cool device especially with the latest update that they gave us where you can stream PS5 games and don't have to have the actual console on. I will say that every once in awhile I do get a little bit of shutter when playing games but the quality of these games for it being only 1080p at 60 frames is really nice. The battery life is decent it seems I got a few hours before it required me to hook it up again. The actual design itself is beautiful and it's really cool looking. I would say for $200 it's not a bad purchase at all. Especially if sometimes you just don't want to sit down in a chair and be full blown on your TV you can just lay in your bed or sit on a couch plug in a pair of headphones and jam. I can't say whether or not I recommend this for everyone but those that want to do simply that sit on a couch and jam without having to sit in front of your TV this would be a great option and with the new PlayStation 5 streaming That's in beta form by the way so not all the games on PlayStation Plus are available right now but there's like a 120 it's worth the $200 price point I'm happy with my purchase.

Works perfect around the house, i honestly dont take it out but around the house this thing rules, its very comfortable to hold, the screen is impressive very happy with this purchase

Very good screen, good weight, but poor connection.

Love the portal! The picture quality is way better than i had expected it to be considering i also have the OLED switch. Good to play my games on the go when im on vacation or traveling for work. Cloud gaming makes it all worth it.

This may not be for everyone but for me it’s perfect. This device is mainly if you want to play on bed or if you have someone wanting to use the tv and you want to play. It has great build quality and I haven’t had any technical problems. My only complaint is I tried playing away from home but no internet is strong enough but in my opinion whose really gonna leave there house with it

This product is good when it works. You definitely need a strong wifi connection, not highly recommended for online multiplayer games because it’s going to have lag, as expected from any streaming. Build quality, sound and image are very good. If you heard about the small analog sticks, it’s not so much like the switch, to me it more just having a longer distance to reach the end of any direction when you move it, which makes it a weird sensitivity learning curve, noticeable difference from the dualsense remote.

I love being able to watch tv in the same room with my husband while he plays PlayStation! We used to always be resigned to different rooms. He's had no complaints with speed and functionality and often picks up the portal now even when the tv isn't even in use. Great purchase!

So I'll start off by saying this: I am not a dad. I don't have kids, but my girlfriend does spend a lot of time of YouTube. Sure, she could go to another room and has offered to do so, but I wanted to be able to play games on the couch in the same room as her while she watched whatever she wanted. A lot of people think the Portal is bad compared to something like the Steam Deck or any device capable of Remote Play. Long story short: For the price, you will not find a better device for playing your PS5 off of the TV screen. Sure, the Steam Deck, ROG Ally, or any number of other portable gaming PCs can do MORE, but they're also at least 2-3 times the cost. And when you look at something like the Backbone, the inclusion of an actual Dualsense and an 8" 1080p / 60Hz screen makes it an easy win for the Portal. So now, the cons: Even with a wired connection to the PS5 and my HDMI cable to in unplugged, there still can be some perceptible frame drops. I have fast internet but I also PC game so it's possible that I'm just more sensitive to dips in framerates. Also, don't buy this if your plan is to use it as a streaming device for anything but games. Apps like Netflix and pretty much anything from the "Media" tab will NOT stream to the Portal. Furthermore, if your PS5 goes into Rest Mode while a game is open the Portal will NOT be able to wake it from Rest Mode. You need to make sure everything is closed out before putting it into Rest Mode in order to wake it up with the Portal. If all that sounds okay to you, then I can highly recommend the PlayStation Portal! It's not too heavy, feels premium, and when you realize that a DualSense Edge controller is the same price, it doesn't sound bad. And as long as you have a good wi-fi connection, you can even play it away from home! Definitely pick one up to fill any gaps when your TV is in use.

The screen is amzing, look similar to OLED diplay and controlers feels great. Battery life i good and didn’t noticed lag inputs while playing FIFA and Fornite.

I took a chance on this open-box PlayStation Portal from Best Buy, and wow – it’s absolutely flawless! The device looked brand new, with no scratches, marks, or signs of use. Everything was included: original packaging, charger, and documentation. Using it has been a game-changer for my household. I can now play my PS5 games seamlessly in any room while someone else hogs the TV. The 1080p screen is crisp and vibrant, the DualSense controls feel identical to the PS5 controller (haptics and all!), and latency is barely noticeable on my home Wi-Fi. For the price I paid (open-box discount + Best Buy’s reliability), this was an unbeatable value. If you see an open-box unit available, grab it with confidence. A perfect 10/10!

Playstation Portal allows me to access the gaming world in any room of my home and on the road! I love this device. Connectivity could be improved, but overall a successful use of remote play

Pretty fun need good Wi-Fi connection. Fun for some games.Not too good for call of duty or fortnite, but i'm enjoying it so far

Excellent Sony product! Pairs perfectly with the PS5. Screen is HD and crisp. Games must be uploaded to the PS5 storage. If not, the game disc must be present in the PS5 to play remotely. Highly recommend a quality case and screen protector for the portal since it is a larger handheld device. Highly recommend for the gamer on the go, that does not always have the time to play while at home (or on the family TV).

Bought this as the TV is being by my wife and kids. The kids have friends over a lot as they use the tv fir shows, movies and video games. The portal is great when the tv is in use and i have some time to play. Tried it on a trip as we are over 400 miles away and it worked great. Have not used it yet with an online mutliplayer game. My ps5 is hardwired for the fastest internet I could get, which I think helps.

Great product. It's lightweight and the screen is very high quality. Can play anywhere in my house with no lag

I've had a PS5 for years, and have recently started traveling a lot more. I really wanted to be able to still play some games, while sitting in airports, hotels, etc, and lugging around a PS5 isn't really an option. I didn't even realize the Portal existed, and was thrilled when I learned about it. I picked one up from Best Buy, and it arrived pretty quickly later. Turning it on, the quality and built is well in-line with what I'd expect from Sony. I connected to my home wifi, and then input my Playstation ID. I made sure remote play was enabled on the PS5, and we were quickly in business. Man, do I love being able to play on this thing! The controls feel just right at home as if I was playing my PS5. The screen is great. Nice and bright, and does a good job for a portable device. While Sony does market this for just largely using at home, I read about being able to use it remotely. Thankfully, I've also had great success with being able to do that too! We have a Comcast connection, and I've been able to connect to various wifi networks and be able to largely do this just fine. There have been the occasional time when it lagged so much that I wasn't even able to play remotely, but restarting the PS5 seems to usually do the trick for fixing that. I've been very happy with my Portal, and am sure glad Sony put this product out!

This device is beautiful and it feels wonderful in your hands, but the screen is outdated and the colors feel washed out. It can stream games, but it requires a PS Premium membership which is an additional $17.99/month on top of the price of the device. Remote play is an option if you have a PS5, but you pretty much have to be at home to play it. I had issues connecting this device to my iPhone's wifi hotspot, but apparently, that is an issue with T-Mobile, and not with Sony. I just couldn't justify the price for the value I was getting with this device.

Great gadget I can play games on the PS portal while my wife watches her tv shows or if I want to lay down but still play some games. Previously used a backbone but the PS portal is comfortable no different from using the PS5 controller. Connects to PS5 quickly and even gaming online is not too bad as long as your internet connection is good enough. Wish the battery lasted longer but I am very happy and wish I bought it ages ago!