Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$206.99
Save $43
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 6846 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,846 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool piece of tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been impressed with how well it works compared to the normal remote play app. Noticably smoother and having a full PS5 controller is very nice. Kind of need a premium subscription to take full advantage but I've enjoyed it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps portal review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a sleek $199 handheld designed for streaming your PS5 games over Wi-Fi. It features a crisp 8” 1080p LCD screen and full DualSense controls—including adaptive triggers and haptic feedback—built right into the device. While it doesn’t run games locally and requires a PS5 and stable internet, it delivers smooth, low-latency remote play with excellent image quality. Battery life is around 4–5 hours, and while it lacks Bluetooth audio, it supports wired headphones and Sony’s PS Link. If you want to keep gaming when someone else is using the TV, the Portal is a convenient, well-made companion.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Needs update to allow simultaneous play

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice device. The only thing i don't like is that I can't use it remotely without the Playstation 5 being on & also don't like that if i am using it, the console itself can't be used for someone else to play a different game. Other than that, it’s really awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Screen quality

    Rated 5 out of 5 stars

    Comfortable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to play anywhere. Easy setup and quick connection. High quality screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Definitely will be purchasing one for myself :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. The graphics are just as good as the actual console. You’re able to access your account on this device without even having your console. The screen itself is so big , it makes my switch look like an iPhone mini . lol This made a great gift ,

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is pretty big and Its nice to be able to play my Playstation from anywhere in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    My PS5 on the Go

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer (pun intended). I've been using it for a while now, and I honestly can't believe how much I love it. With my internet connection (500 down and 100 up), I forget I'm even streaming games. This is my new favorite way to experience my PS5 titles. The screen is gorgeous, the controls feel fantastic, and the experience is seamless. It's basically a PS5 in your hands, and it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Sony does it again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming on the go! Great handheld, works at its best if your console at home is hardwired but will certainly stream clear with a strong Wi-Fi connection. Perfect for when I’m on the road traveling for work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal..The go to for remote gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller when I am on the go. I have it connect to my phone's Hot Spot and it's like I never left home

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Like the idea

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal is okay. Most people don't talk about the fact that the joysticks themselves are smaller than the actual PS5 dual sense controller,so it makes it harder to play fps games. Like the build quality and the idea behind the portal but between the bad connection for hotspot AT&T 5G Turbo with full bars and the smaller joysticks I ended up returning it. Also my PS5 pro is hooked up to Ethernet on the 6ghz WiFi 6e band. At home it worked fine, but I wanted something while I'm away so now I just use remote play on my laptop with a spare controller and have a much better experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal completely changed the way I game. I can sink into my favorite PS5 titles anywhere—whether I’m lounging on the couch, in bed, or even while the TV is in use. The controls feel exactly like my DualSense, the display is gorgeous and vibrant, and the connection is so smooth it feels like I’m right on my console. It’s not just convenient—it’s pure freedom for a gamer. Every time I pick it up, it reminds me why I love PlayStation and why Best Buy is my go-to spot for the best tech experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great portable device.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice to be able to play games on the move and pick up where you left off.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PSP sorta kinda

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for Dads or people with a partner. I find that this device solves a very particular but very real problem. Let’s say you want to use your PS5 but the TV is being used by someone else: your partner, kids, in-laws etc. You could theoretically put a tv in another room and play your PS5 there. Maybe even in your office if you have one. Well think again pal, god-forbid you’re not in the living room with any of the aforementioned people as the TV blares another episode of Bake Off or 90 day fiance. All you wanna do is play Diablo IV, or Monster Hunter, or Spider-Man 2 but you can’t hog the TV for your silly little video games when you could be enjoying every one else’s company. Even on nights where its just you and one other person, your presence on the couch is more important than the sweet sweet loot you could be getting in your preferred digital world. Well if any of that sounds like you, wallow no more. The PSP lets you enjoy all that your PS5 offers without having to sacrifice your presence in the family room. Now instead of hearing, “Why dont you spend more time with us?” or “I don’t care what we watch, as long as you’re here.” Prepare yourself for “Hey, are you listening?”, “Hey can you pause that?”, and my new favorite, “could you turn it down a bit?” No longer am I staying up late to play games only to wake up a few hours later in a groggy nightmarish state. No longer am i sacrificing quality hang-out time in the living room worh everyone in my life. No longer am i the seemingly antisocial gamer that society perceives me to be. I can finally be with the people i love all while playing my playstation games and not feel bad about it! My only complaint is that it occasionally drops frames and i have an ideal internet set up. Otherwise, its a near daily use for me. It’s convenient, light, and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars all the way! This product solves all the problems I had with getting downtime to play. I typically play when the kids go down for bed. This enables me to play while not taking the television from my wife while still being in the same room with her. I highly recommend this product, please keep in mind as I told my wife it is essentially a controller with a screen. I have played a number of online games with no issues such as Destiny 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Awesome PS5 accessory!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for myself for Christmas and I was happy to get it using a tracker. A lot of scalpers purchasing this and costing more than retail. This PS5 accessory is needed if you have your PS5 located in the living room and you are sharing the tv with family members. This has been a savior and the battery life last about 4-5 hours depending on the settings I.e lower brightness level, haptic and trigger etc. works flawlessly and I love that the screen itself is accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A potable portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I finally can play my favorite games remotely

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Essential for traveling gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you got a good stable wifi its great! Nothing like joining in fighting for democracy on Helldivers 2 with friends no matter where I am at. Comfortable to hold, great battery life and ensures im not using my phone for remote play and wasting its use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    If You Own A PS5, Get This!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It's nice to be able to play Battlefield 6 or Mortal Kombat in another part of the house while you're watching your parent recover from sickness, but don't want to leave tjeir side. It's also cool to be able to play games on the cloud, and the streaming while I'm in a hotel or airport in another state is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good product would recommend to PS5 owners.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great product. Was given to me as a birthday gift. It’s nice to be able to have my ps5 on the go. The one big complaint I have is your WiFi is a little shaky do not expect to connect to the ps5 very well. The cloud gaming feature still works good so streaming is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Watch for poor WiFi setups

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my ps games portable. The screen is the right size compared to my iPhone previously. I think the WiFi issues are not great. The portal uses ps remote same WiFi as your home network which competes with others using the same WiFi. My internet is gigabit but my slow Google wifi creates network contention. It has pretty poor WiFi reception on top of that. When no one’s streaming it works great.

    I would recommend this to a friend