Customer Ratings & Reviews

The controls fit perfectly in your hands unlike the switch. The battery life is really good. The graphics are amazing and I didn’t really see any lag while playing as llong as you have a good WiFi connection. If you are someone who wants to play while your tv is in use, or just to play on the couch or elsewhere in the house vs being front of the tv or monitor its a great device.

The PS Portal is certainly not for everyone. I think it only appeals to a small variety of people. Remote Play seems to be only popular with hardcore Playstation gamers. I got it because my parents watch a lot of TV, sometimes they binge watch shows for hours and I get bored and sometimes want to play a game or if i'm playing something that is inappropriate or something not of their tastes I would play the PS Portal on that specific game. When it works it works, but I recommend connecting it to a 5G network as I ended up doing, not a 2 GHZ network. While the overall functions are good it's a shame the Streaming services seem to be blocked and that would have been a great selling point to stream shows on the PS Portal as it has a really great screen and very useful when you need it. It isn't perfect but there is certainly room for improvement.

Great performance and excellent service at Best Buy. As soon as I walked in someone asked if I needed assistance and proceeded to get my online order for me to check out. Ordered some online and picked up same day. Wonderful experience! Product feels solid in my hands and buttons all work great as does the touch screen even with a call screen protector applied. Charging port is difficult to access but that is a very minor issue. Wish battery life was longer but with max brightness and volume I guess that is to be expected a bit (3-4 hrs playtime est.)

The portal is a great way to play your ps5 around the house. It gives the flexibility of a handheld around your house. The only downside the battery life. It only last 3-4 hours and then takes a minute to recharge.

This is a good product, but you need to have an extremely great internet service to use it. So, basically, you have to play next to your router what limited the places where you can use it.

This cater to a very specific audience. If you’re out of the house and around WiFi this is a great thing to own. Wish it was Bluetooth, wish the input lag was a little better and wish you could install apps. I reach for this when I’m not at home and I need to grind a couple of weekly challenges before the week is out. Hopefully one day an update makes this a standalone device

Excellent addition to playstation. I have enjoyed Gran Turismo on this. I can use this throughout my home. I plan on taking this on vacation, but have not done that yet.

Got the portal before the update, had to connect to the console after every session. After the update, you are able to stream games instead of having to connect to the console, so that makes it alot better when playing on the go.

This thing is awesome! It has a screen with excellent graphics and the sound quality is amazing. You can connect your PlayStation and play your games on this handheld device. It’s the perfect size and the battery life is great!

It's actually a fairly solid device that has surprised me. It can still be better. For the price and the functionality, it is pretty impressive. What really surprised me was that I was at my friends house 50 miles away in the next county. He has very good internet and solid wifi connectivity at his house. I was trying to show him the thing by connecting to his PS5. And that did not work well at all, in fact it got stuck and I had trouble getting out of an error screen. Then when I finally was able to get back to the home screen, it did something I wasn't expecting. After about 30 seconds. It told me that it had connected to my PS5 back home. A bit surprised I connected and proceeded to play a Contra demo, which requires some decent quickness to play the game well enough to beat it. And then I showed my friend the FF7 Rebirth demo, set the game to performance mode because there's no point playing a 30fps mode when the resolution is set to 1080p. And it ran at a slightly stuttered 60fps mode. Some odd artifacts from time to time, but overall. I was playing a very nice high production game at a very smooth framerate. My friend immediately took notice and became interested in the device. Obviously it boils down to you being somewhere with a good wifi connection and also having a good overall inter et connection. But for $200, you can play some really nice games that run good enough to actually play them. The only thing I am still disappointed is the battery life. Bit eventually you will go somewhere where there's a wall plug

I personally like the playstation portal. It’s comfortable to hold and convenient to use around the house especially if you have kids. One downfall is it doesn’t connect to the PlayStation sometimes even when on rest mode. So make sure you got somebody home to restart your PlayStation, in case you can’t connect away from home. I played Spider-Man Miles Morales flawlessly along with Mortal Kombat 1. I can’t wait till they add cloud streaming. 

This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.

I bought this for my husband for his birthday. He absolutely loves it and has used it almost every day since he has gotten it. He loves being able to play any of his favorite games even while we’re out of town. 10/10 recommend for any PlayStation lover!!

Handheld I can take it anywhere with wifi connection

I've been really enjoying it recently, although you need a internet connection at all times to use, its nice being able to play my PS5 games while im in bed

It works well for me easy to hold. I recommend it if you want to play when someone is watching tv or using your tv for something else

Had this on the wishlist for awhile. After watching plenty of reviews and having a $100 gift card, I decided to buy this. It is easy to set up. Connect WiFi and make sure your PS5 has remote play enabled. It can also play physical games as long as the disc is inside the PS5. It is a great alternative when you want to play PS5 games in handheld mode. Especially when the TV is being used by someone else. Definitely worth the purchase!

I am very happy with this purchase, it came in 2 days and works great. It sometimes takes a minute to start but I can play all of my games anywhere in my house. No connection issues.

Gaming on PS5 anywhere in your house! Loving it so far, i haven’t experience any lagging my internet speed (1000mps upload/download). I also owned the backbone the phone screen is just too small for me to enjoy gaming. The vibrant screen delivers an immersive gaming experience. The only downside for me its a bit heavy. It can be a bit burdensome during extended gaming sessions. Overall I love it I wish PlayStation will roll out an update with web browser.

The size and simplicity of the device is great. For the price and the new streaming update, makes it stand alone and perfect for on the move gaming! No real lag or delay especially if your ps5 is connected via ethernet cord.