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Customer reviews

Rating 4.5 out of 5 stars with 6846 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,846 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! The cloud gaming update is great! It’s given me the ability to play my favorite games in bed which has allowed me the opportunity to finally get to complete some games I otherwise couldn’t get around to completing. Screen quality is good, the remote feels just like the dual sense although the sticks might be marginally smaller. The stream quality is great, I have decent internet so I don’t have really any issues apart from the occasional quick lag spike which is maybe once every 2 hours. Wish we had the ability to hook up any Bluetooth headset ,but you can get a Bluetooth 3.5mm headset dongle and that solves that issue, if they update that I’ll change my review to 5 stars but for now I have to give it a 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. I was able to play it without the PS5 console because I had the PlayStation app. However, I did get the console for my birthday which made it a much better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that you can stream playStation games without the need of a PlayStation, this handheld opens up an entire world of Gaming. The ergonomics are great and the screen is vivid and bright. I would definitely recommend this if you have a PlayStation account.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love the portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protal jus wish it was more accessible off online hatw how it has to be on the wifi to play battery drains but other than that having a good wifi connection n you straight to play onlineges with friends

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, easy set up. Love being able to play my favorite games in hand held form.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great when it connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it connects to my ps5 it’s great but sometimes getting a connection is a pain. My home network is good and I am using the ps5 connection using Wi-Fi rather than wired connection, which I heard improves the connectivity. But yeah the cloud streaming is a game changer as long as you’re a ps plus platinum member. Solid to hold and use. The thumb sticks are a little higher than a standard dualsense controller so it takes some getting used to that, but overall a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay for the value and feats t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this profuct! We purchased 2. One for each of us. There is an ability to play via remote play or via streaming the game from the servers. I highly recommend especially if you have a gaming family. My daughter is able to play on my playstation while I play on my portal. I understand some people may have difficulties understanding the technicalities of using the device as you MUST have playstation plus the highest tier to use the streaming part of the device. So you do need a subscription for use of the ps portal. There is hardly any storage on the device which could also be detrimental as well. For the price point I will say it is fair for what it is. Its hard to say there are competitors as this isnt meant to be a stream all device or like other devices. The fps are not very good but its to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for gift for my son and thought this would be great for traveling. Hook up to hotspot and plays games from the house. Can be a little glitchy but nothing compared to dial up days.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Works well for what it is

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that (when I had it) you were only able to stream directly from your PS5 - it worked well. The screen looked good enough, and it is super comfortable to hold and play with. However, since then they have updated it to be able to do Cloud Gaming I'm pretty sure, which is actually a pretty big game-changer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Great quality when using. WiFi can be frustrating at times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    No psp but good device great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only compaint is i wish you could stream games on it either natively or with your playstation premium subscription. You can only remote play games downloaded on ps5 and whats in disc drive. Other that that iys great its built great looks great and works. Via phone hotspot it can depend. Definitely recommend hard wiring your ps5 and having a good modem.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a remote player! Lets me be lazy and play things from bed, instead of getting up to go into another room, also convenient when someone else is using the tv the system is connected to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when you are away from home and you want to have a good time playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Invention Ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I'm in Vegas right now and I live in LA and it works wonderfull. I think that they should have more on stock so I can buy another one as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great accessory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very nice, can get very bright and color accurate. The controls are very comfortable, feels exactly like a dual sense controller. Works great as long as you have a good stable network connection. I am able to play at my friends house while my PS5 is at home on a wired network connection with no issues. I just got my pulse explore earbuds today and so far they are good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    For gamers only!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this a lot working the night shift away from home. If you love gaming and still always spend most of your time away from home then this is a must get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for two years and Somy has put out nothing but spectacular updates that make this device compound in value. To me, this is one of the best electronic purchases I’ve ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    More hours of play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent device if family members often use a TV connected to a PS5. Runs the games installed on the PS5 via RemotePlay. There is no lag with PS5 connected with the cable to the router. Very light and ergonomic, I can play for 2-3 hours without fatigue lying on a couch or in bed. The only drawback is no Bluetooth connectivity, so either wired headphones or new PS earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    This is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine you got kids, or young siblings or simply dont have access to your tv at that very instant and you pull out this PlayStation portal! You layback on yoir couch and slay away, while your kids watch pepa pig or your wife/gf watch selling sunset. Either way you’re gucci. The screen looks amazing? Havent had any problems with lag yet. Judge for yourself. Good lick getting one before christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation portable. Having this I can now play EA while being in bed lol.

    I would recommend this to a friend