Customer Ratings & Reviews

Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

I use it more than I though I would. The latency I get is not good enough for FPS like COD however it is great for other games. I’ve used it both in the house and out the house. And it works. Unfortunately it doesn’t have a browser, so far I havent find a way to conect to a hotel wifi when they use the captive portal page. It works using the phone’s hotspot. So far im happy with it

Awesome the picture is big good for traveling. Love it

It has potential to be a very great device only problem is it drops signal a lot. You have to have good service still learning how to work it but I’m happy

It is a nice looking piece of tech. It don’t take much to connect it to your PS5 and start playing. A couple issues is that even with good internet, it gets spotty and frame rate drops, and if you have an update in the background, yikes. And I wish the joysticks was the same size of the dualsense controllers, but that’s just a personal issue. It’s convenient when I want to watch a show and still play the game, hopefully it gets better the more supportive updates comes along.

Pretty good disconnects from ps5 sometimes but works good when stays connected

This is a great buy! I’m able to travel and play. It’s a little different than actually playing but still SO fun and worth it. Gotta have streaming pass to have the full experience. Hope you get to enjoy like I did!

Works great never had a problem. Connects every time without a problem as long as the WiFi is decent.

Bought this so I could play my PlayStation anywhere in the house. However my children use it more than I do and they love to be able to play the PS in their room.

Feels solid, battery life is great I could be playing while someone is watching TV

The PlayStation Portal Remote Player does exactly what it sets out to do — provide a premium remote-play experience for your PS5. It nails the controller-feel, screen size, and ergonomics. However, it doesn’t attempt to be everything (and that’s both its strength and its limitation). Because it’s heavily dependent on network conditions and the PS5 remains the “engine”, you’ll only get the best experience if your infrastructure is up to scratch. So, if you’re a PS5 user, you have a good home network, and you frequently find yourself wanting to play away from the TV — go for it. But if you were hoping for a full handheld console alternative to the PS5, you might be underwhelmed.

It feels really nice, the battery last longer than what is actually stated and it is very good for travel.

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

It works well and with the streming feature i can play at home without having my ps5 on

Awesome way to game while my kids are using the TV! No doubt takes credit for finishing my first game of the year. Open box seriously seemed brand new. Was amazed by the new update allowing cloud streaming for PS+ Premium member

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

This a very nice addition to my son PlayStation in which I also purchased at Best Buy’s both of this item work great thank you I am very satisfied with my purchases at Best buys .

Great handheld device. Love the ease of connection and playing my games without having to tie up the tv the battery last a long time. As long as you have a great internet connection there isnt any lag to it and it runs very smooth. So happy that I made the purchase. As i use it more than my actual ps5 now.

Allows me to continue playing my games, even when someone else is using my television. Super clear display.

Comfortable, sleek, crisp screen, nearly zero lag on high speed internet- i have a Rog Ally- and this is wayyyy more comfortable for long playing sessions. Majority of negative reviews are people that didnt get the item or they have medicore internet speeds. Worth $200, but should be priced at $150 mark imo.