Customer Ratings & Reviews

I've been usuing the playstation portal now for a coupld of weeks and it is just amazing. It fits my needs since i have children and they live taking up the tv in the living room. Also the process of picking it up at best buy was fast and easy. I don't get any lag and it boots up fast. Also the battery feels like it last forever.

I returned the PlayStation Portal after just 24 hours. The product itself is excellent. The screen is gorgeous, and the ergonomics are fantastic. The fact that you can even stream games from your PS5 is great. However, the biggest letdown is the latency. I have a Wi-Fi 7 network and even with this, playing FPS games, such as Battlefield, is not possible due to the lag. If you want to play single-player games, the Portal is ideal; however, if COD and BF6 are your jam, sorry, but this will not work.

It is very high quality and cheap for what it has. you can play it from around the world and on the road. if it is laggy it means you need a stronger connection. So overall i would recommend buying this product.

The portal is an amazing addition to my PS5. Works flawlessly 98% of the time with the 2% being times of gaming with weak wifi. Ive played it a states away from my PS5 on roadtrips via mobile hotspot and works great. The 1080p screen is large and clear and works great. Thankful i got my hands on this and would 100% recommend.

Best investment if you’re sharing a TV with family or not wanting to keep roommates up with the tv screen. Movers picked up all my stuff so currently using it as a standalone which is pretty nice with the selections available from the PS Plus subscription. But definitely prefer it with the PS5. The downside I feel is not having Bluetooth capabilities which maybe explains the price point. You can’t pair your gaming headphones with it even with an adapter. So if you’re wanting to have a reason to get the matching headset then sure.

Graet accesory to have. It plays your PS 5 games with comfort, either in your house, outside and on the cloud. Great handheld to have.

pretty sick device. lets me have my tv in use while gaming. nice for taking on the go- make sure the PS5 is in rest mode- i’ve also connected it to the wifi router per other reviews and honestly i don’t have an issue with it at all when it comes to loading. depending where you are with that wifi source- it could cause a bit of a lag- but just like in your home with wifi, there are hot and cold spots when it comes to connection. i guess my only thing is the charge in this thing, but now a days things don’t hold a charge like things back in the day. basically an upgraded psp without the psp:( (still crossing my fingers for a completely portable device like the psp) but until then, this will work!

I gotta say i love this thing you can go as far as you want as long as your ps5 in power save mode and its linked to it

I have loved the portal! I use it to play more story mode games so not really sure how it does with multiplayer games. I bought to bring to work so I can play during my breaks. Its been perfect for that!

It runs really well and is very convenient when you share living space with others. I don't like that whenever you want to switch profiles you have to sign completely out and sign back in with the other account. On the Playstation, you can just switch accounts. And i wish there was a function for adjusting the screen display, not just make it brighter or darker. I'd like to be able to adjust the contrast for example.

Able to play my games anywhere. Would give 5 stars but difficulties with connecting it to my PS5 if I am not able to be home.

Great device that does the job. If you have a great internet connection, you won’t be disappointed. Sometimes you just want to sit in a different room and game in a more comfortable position. Sound is good, screen is great and controls are great (minus the onscreen touchpad)

despite the discourse online before its release the portal took the industry by storm. i was able to get .ine before the holidays and was very much looking forward to playing my playstation on the go. so far im more than pleased with being able to play some old and so.e new games in a different way.

I have had a PS5 for years now and I barely get to play it anymore because I always seem to be away from my system in some way. Since I bought the Playstation Portal I feel like I'm not only getting my moneys worth from it but my PS5 as well! I really do love it so much!

I have to reconnect to the internet each time I use it. Motion controls are not great for my son when he's in his bed. Still a wonderful device.

Best prchase ever, speciallt now with all the updates, its all good, working no issue even after a year

This might be the peak example of a frivolous accessory and I’d say it’s not worth trying one of these without a really strong internet connection to your PS5 (truly, either wire it with an Ethernet cord or have a router right next to it). The lack of a dedicated touchpad also takes a little getting used to (you just tap the screen to pull up one.) That all said, the screen is like stunning sometimes how good it looks. I also think the DualShock 5 is maybe the best controller in gaming so even though the actual design of this is wacky it feels great to play.

Its hit or miss on if it will wake ip the PS5 remotely. But wheb its running it seems to work as intended. Feels good in the hands.

My son loves his “PlayStation on the go”as he calls it. There’s only one minor issue, the battery life isn’t that long but it’s a great product overall

I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.