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Customer reviews

Rating 4.5 out of 5 stars with 6846 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,846 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great, but not for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMEMEBER, this is a straming device, not a standalone gaming system. You WILL experience minor stuttering. It will be different from the experience directly from the PS5 on a TV. With that being said, it is completely playable and I have put some hours into it without issues. I did, though, have to make sure my PS5 was connected via Ethernet cable because WiFi was too unstable to have smooth gameplay. Once I connected my ps5 directly to my router via Ethernet cable, the Portal worked really well. The screen is not OLED but it looks really nice. The controller feels great in the hand. I have medium sized male hands. I have tried PS5 remote gaming through my iPad Pro 11 inch with ps5 controller, iPhone, and MacBook. I’d still choose the Portal over those. It just feels better. And I like that the controller lights up green when turning on the the Pip-Boy light in Fallout 4. Overall it’s a great product as long as you know what you’re getting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it I was so excited but after awhile I realized I didn't use it as much as I wanted to but when I need it it's there and it's great for portability just wish my headphones didn't disconnect so often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Clear picture quality Fun to play. Super happy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, we love it. Comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for all PS gamers!! Feels great in your hands! Screen is impeccable! Lightweight and so easy to use! Just set up remote play, search and sync to your console through WiFi, and it’s game on!! Perfect for when family is using tv!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    A steal at $200. I believe the catalyst to a Vita2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 Star product when your PS5 is hardwired to your router. The screen is gorgeous. I know statistically it isn’t an OLED but being 1080p makes a huge difference in display quality. As a father of 2 it increases the amount of available time I can play my PlayStation by 2 to 3 times the amount I played before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much. The lag is super light and so I am able to play just about anything without noticing it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing PlayStation has come out with!! Love the feeling of sitting on the couch and being comfortable and relaxed using it without having to sit in a chair in front of a screen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good , holds a good charge would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great from at home gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing most games over wifi but not so great playing higher AAA titles. The higher end games like cyberpunk 2077 have buffering issues but stray plays great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Boyfriend gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my boyfriend extremely happy! Great for traveling, especially to see family. He used to take the whole console and now he can play all his favorites from far away. Pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony & PlayStation has changed the game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. It’s almost as if I have two PS5s. With the recent update that Sony added you now can stream PS5 games with PS Plus Premium membership. I’ve yet to have any lag with my 5G internet in my apartment. It’s well worth the 17.99 a month because they are adding more & more games to the line up which already contains like 100 or so games. You have PS3 games, PS2, just a crazy catalog. It’s nice to be able to lay in bed & play my games & still watch tv etc. The Switch finally has a bit of competition with this. I can’t imagine what the next handheld from Sony will be like. This is definitely a beta for something bigger to come, & with this update it is well worth your 199.99 + tax.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It’s alright, when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is decent when it works. I did my research before buying it and after so many reviews on YouTube I understood I was taking a gamble. This device will work well or not at all depending on your WiFi. You might need to consider purchasing a device to amplify your WiFi connection if there are other people in your home streaming or just using the WiFi in general. As far as ease of use this device is pretty self explanatory and it doesn’t have many options for optimizing performance. I have seen some reviews about people taking it on trips and to different places but this device is not a Legion go or any other type of handheld that acts as a mini computer or even a small portable console like a Nintendo switch. For all of those hoping to use this device and have 0 issues especially when using it outside your home, BEWARE. The signal would drop from time to time and it would log me out. There is also a stutter that occurred from time to time but it’s alright for story mode games. For competitive online shooters like Fortnite and MWW it is HORRIBLE. Very laggy. This product is made for a very specific audience like myself who has kids. This is perfect to have around the house when the family is occupying the TV or computer. It is definitely overpriced for what it is. If this device was closer to $99 I would’ve understood. Also in regards for audio I would give it a 5/10. The sound isn’t very clear without any type of headphones. That being said another thing to consider. I have the Sony buds and the portal will not connect to those. I have to connect them to my PS5 and then mute the portal and the sound form the ps5 will continue into the buds. Overall I ended up returning this device after about a month. Wasn’t terrible but not worth the money with all the headaches that it brings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    It’s awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only caveat is you must have very fast wifi. I have one of the top of the line Nighthawks. Works great, zero issues. The controllers are great. Well made device for what it is made for. I enjoy playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The portal is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing. Siging in was a breeze. Starting up the portal is visually beautiful, easy and fast. The selection of games for streaming is great and even just playing my own games from anywhere is awesome. The feel of it in your hands is really nice as well, it’s smooth and sleek. The charging port is in a good spot where it doesn’t feel like you’re going to bend the cord to charge it. Overall, one of my favorite purchases. 5 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Cool gadget, but not quite there yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product. Feels premium. Would be better if it was able to download games or use cartridges. Takes a little getting used to since some buttons from the controller use the touch screen instead. Great if you have a PSN membership and strong internet connection. While I have a membership, my internet set up does not seem to be strong enough for a stable connection, so I did not keep this item, however I hear it’s great for those who do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Good oroduct

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i can take it eith me anywhere i go and rins pretty smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a trip to Orlando and took it and it was amazing it was functioning well and had no problems with the connection. I recommended leaving your ps5 on rest mode that way if you have the ps app you can turn it on anywhere your at and could use your ps portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using remote play, single player games work fantastic. No input lag or delays even when playing games several hundred miles from my ps5 as long as you have a fairly decent internet connection. There is input lag when playing online games, but that is to be expected. Cloud streaming is a great deal, especially since you don’t actually need a ps5 for that!

    I would recommend this to a friend