Customer Ratings & Reviews

The product is very good and the staff was helpful and even understanding on any mistake or understanding on my side

despite the discourse online before its release the portal took the industry by storm. i was able to get .ine before the holidays and was very much looking forward to playing my playstation on the go. so far im more than pleased with being able to play some old and so.e new games in a different way.

It works great, we love it. Comfortable and easy to use

It runs really well and is very convenient when you share living space with others. I don't like that whenever you want to switch profiles you have to sign completely out and sign back in with the other account. On the Playstation, you can just switch accounts. And i wish there was a function for adjusting the screen display, not just make it brighter or darker. I'd like to be able to adjust the contrast for example.

Great device that does the job. If you have a great internet connection, you won’t be disappointed. Sometimes you just want to sit in a different room and game in a more comfortable position. Sound is good, screen is great and controls are great (minus the onscreen touchpad)

Good product. Wish it could work outside of WiFi and it would be great.

Bought for my son as a gift and the screen is huge! Definitely recommend a screen protector

This is a 5 Star product when your PS5 is hardwired to your router. The screen is gorgeous. I know statistically it isn’t an OLED but being 1080p makes a huge difference in display quality. As a father of 2 it increases the amount of available time I can play my PlayStation by 2 to 3 times the amount I played before.

Love how big the screen is and that I can play my games when I am away from home.

This purchase has been a very large leap 8n gaming for me. I know that this device is not a stand alone portable gaming device, but it has truly given me the ability to clear my back log of games. While at the same time allowing the rest of the family that same alloted time for shows or movies. A big win all around.

Amazing price is very good fast delivery. Play for hours. Its works anywhere.

Looks good, but falls short where it matters The display and ergonomics are solid, but the lack of HDR support is puzzling—especially since most TVs and PS5 setups run HDR by default. VRR isn’t needed here, but HDR should have been included. The bigger issue is connectivity. This device only supports Wi-Fi 5, which feels outdated. At minimum, it should’ve shipped with Wi-Fi 6E for smoother streaming. Since the Portal can only stream games (either through your PS5 or PS Plus), network performance is everything—and it simply doesn’t deliver. I ended up selling mine, as I get a much better experience streaming to my PC handheld. Third-party apps let you boost bitrate, and with Wi-Fi 6E the stream quality is noticeably sharper. For $200, this should be the best PS5 streaming device on the market. While the DualSense integration is nice, the shortcomings outweigh the benefits. I cannot recommend this product.

Very convenient way to stream from your ps5. This device allows me to play late and not wake up the wife and kids. A PS5 console is required to use this device and console must be in rest mode to turn on from the portal. The main gripe I have about the device is my hands cramp up from holding the portal after minimal game time, but I do not experience this holding the Dualsense. Also, the resolution is not as clean as playing from the actual console. This is expected since you are streaming from the console, but makes me wish I was playing on the TV instead for better graphical quality. All in all it is a very handy device and glad I made the purchase so I can stay up later to play BG3 with the bois.

Love this product. Took a little while to figure out how to set it up to my ps5 but once I did it has come in handy. The picture quality was a lot better than I thought as was the sound.

Love it. Perfect for on the go gamers. My son loves it

Package came in time. The PS Portal was also well wrapped. Tested it instantly, and no regrets. I can game wherever, whenever as long there is internet. I also tried mobile hotspot. Not the greatest experience, but its playable

I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.

Perfect to play from bed or when other are using the tv

The PS portal surprised me with how much I actually use it. It's perfect for when the TV is in use and it connects fairly easily so I can play even if I can't use the TV I have it hooked up to. It does occasionally struggle to connect due to you have to be fully signed into the console first but most of the time it only takes two or three tries to get it to connect.

REMEMEBER, this is a straming device, not a standalone gaming system. You WILL experience minor stuttering. It will be different from the experience directly from the PS5 on a TV. With that being said, it is completely playable and I have put some hours into it without issues. I did, though, have to make sure my PS5 was connected via Ethernet cable because WiFi was too unstable to have smooth gameplay. Once I connected my ps5 directly to my router via Ethernet cable, the Portal worked really well. The screen is not OLED but it looks really nice. The controller feels great in the hand. I have medium sized male hands. I have tried PS5 remote gaming through my iPad Pro 11 inch with ps5 controller, iPhone, and MacBook. I’d still choose the Portal over those. It just feels better. And I like that the controller lights up green when turning on the the Pip-Boy light in Fallout 4. Overall it’s a great product as long as you know what you’re getting.