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Customer reviews

Rating 4.5 out of 5 stars with 6854 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,854 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing experiences, very few freezes and software glitches. Works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't planning on buying the Portal. I saw it was available and bought it. So far it's been great without any issues. The screen size is good and everything works as advertised. I think I will play the PS5 more now that I don't have to sit in front af a TV all of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, works great for streaming games. Even better now with the updates

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Remote Play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well on my network that has at least 30 smart home products connected to the Internet at all times. I have my PS5 plugged into Ethernet and have at&ts top internet plan which really only gets me about 170 - 200 mbps on WiFi but it still holds a connection well. The quality of it is really nice and I’ play on it for a few hours at a time while in my home office since my ps5 is in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Its amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer so I was questioning if I should get PS5 but then decided to get portal for cloud gaming to get just a taste of PS games. I am loving it and don't think I will get PS itself. The form factor makes it more convenient and practical for me. The screen is large and punchy. I mostly play RPG games and did not face much issues on streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to use! Battery life is amazing and not hard to use at all

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the PlayStation Portal. My purpose of using it was to play wherever I wanted in the house. It accomplishes that. I use this quite a lot because of the convenience of not being attached to one room. I think it works for most games. However, the analog sticks are not the greatest for first person shooters. The analog sticks are smaller and it moves faster than a regular PS5 analog stick. I would have to slow down the vertical look to a 2 speed in order to aim perfectly. If they put the same analog sticks from the PS5 controller on the portal then it would be much better. Secondly, there are connection issues with remoting into the PlayStation 5 while in different rooms. Thirdly, I wish this was more portable so you can play the PlayStation 5 anywhere you go without having to keep the PlayStation 5 on and remote into it. Overall, I do enjoy it and I do use it a lot while at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what it is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for what it is, it’s not going to natively run games but it streams them fine and you have a built in dual sense controller, hardwire your ps5 to the internet and it’ll run and look better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great remote player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does! You can play anyhwhere with Wifi or just connect to your phone’s hotspot! Looks sleek, great picture and isn’t a hard adjustment from your big screen. I’m obsessed! Ignore the negative reviews and try it out if you can get your hands on one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the new stream games update has made this device a lot more than just a second screen for my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it does have connection issues but other than that its been great for not having to drag my console around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device kids love it great for road trips just got to have good hot spot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Use an Ethernet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to game away from home. It works best if your PlayStation is plugged into an Ethernet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift and he hasn’t put it down since awesome buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Easy to use and connected to internet quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and the kids are happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love it as we bought two. As listed and does as it says. Buy a screen protector and case. Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surprisingly usefull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it's quite a nice little device. Sure, you can only stream games from your PS5 to it, but as long as you have a good Internet connection where you happen to be, you don't HAVE to be at home to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A flawed but great device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me preface this by saying its a good device. It feels good in the hands. Its not heavy but it doesnt feel cheap either. Im not saying you wouldnt experience some damage if you dropped it but it should hold up to normal and wear and tear. Why i cant give it 4 or 5 stars is that the device lives or dies based on your internet connection. Even with my ps5 pro hardwired to my router the portal's performance varied drastically even when gaming in my own home. Sometimes it was glorious, other times it was horrendous. No rhyme or reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Speific Function

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this product is good for individuals that prefer laid back games that do not require high performance. Its perfect for laying back on the couch with family , wife , kids etc, or taking it to bed to be more comfortable. As long as one has high speed internet the perfomance is soild.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Finally secured the bag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one by chance at bestbuy yesterday. I have to say its more than i expected and games really do look good on the screen. Ive played Spiderman 2. Assassins Creed Mirage, and a little bit of fortnite. My internet is 350~ down and 50- up. Games run smooth.

    I would recommend this to a friend