Customer Ratings & Reviews

Works well, has clear instructiojs on how to hook it up to my ps5

Awesome I love it get to play all my favorite game on the go

This is the perfect dad gamer accessory. As a dad myself, the kids take all the TV time and its pretty rare for me to play games on TV. I usually have to play really early or really late when they are sleeping. The PS portal lets me game on the couch, toilet, or anywhere else in the house. Connect it to your phone’s hotspot to play elsewhere. The biggest downfall of this is that you can’t just connect any bluetooth headphones to it. You have to use Sony’s. Luckily I already have one. Its 2025, no one uses wired headphones anymore

A steal for the price. Software update maintains tge graphics feel of playing on console.

I was initially cautious because of public reception and the fact that it was a only a remote player. However, its value is actually quite high, for what it is. My PS5 was in Florida while we were visiting family in Alaska and the Portal worked perfectly. I was able to play Helldivers 2 from across the country with little to no latency and that blew my mind. I'm glad they added streaming without a console, but I have no desire to pay for PS Plus Premium

Works well with good internet. Able to play my games on the move

This is a great streaming device for anyone that is interested in playing their PlayStation 5 handheld. Although you can play movies on your PS5, they will not stream to this device. Also if you're wanting to play co-op without split screen, this isn't going to be the answer. You can play co-op with one person playing on the TV and one person playing remotely but both screens will still display as split screens. The portal will only stream games and will display exsactly as it would on your TV. Quality of the streaming will depend greatly on users Wi-Fi quality. Feels very similar to the DuelSense controller in hand, with slightly smaller more raised joysticks. The screen is beautiful and a great size for handheld gaming.

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

This is a great product would recommend for every day use!

Finally got one by chance at bestbuy yesterday. I have to say its more than i expected and games really do look good on the screen. Ive played Spiderman 2. Assassins Creed Mirage, and a little bit of fortnite. My internet is 350~ down and 50- up. Games run smooth.

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

The device works flawlessly assuming your home network can handle the stream, the device does have a 3.5mm headphone jack but doesn’t support bluetooth headsets. Battery life is good and ended up purchasing the pulse explorers.

Bought This In Addition To My PS5. Connection Could Be Better But Overall When It’s Connected I Enjoy Laying In Bed Or Couch Without Looking At The Tv

Was back and forth on if I should get one. But I absolutely love it. My husband who’s a big gamer loves it as well. He’s stolen it from me more times than I can count.

While the presentation of the hardware is a bit janky, the overall software side is very nice and does exactly what it is supposed to do. I am able to stream from my PS5 to this device on my home wi-fi. It's great as I don't always have access to the tv. It's also nice that I can play PS4 games as well (on the ps5 of course). It basically is a mirrored display and works like the remote function from the ps vita. I was able to go into different rooms and the quality pretty much held with little to no input lag what so ever. There were moments of a blotchy image but it was very rare in the few hours I've played with it. Overall, if you are looking to remote play in your home without getting a secondary controller for your phone, this is a good option. I wish I could play games natively on it as playing psp and vita games would have been excellent for this. Oh well, a good remote device overall.

If you have the use case the Portal is amazing. I have a shared living room TV so the Portal has been an amazing addition to my gaming setup. Would have given it a 5 but there’s some minor issues. First Sony doesn’t want you to use any headphones but there’s and connecting other products is a hassle. Second, if you have multiple users you have to sign out of the portal and sign in as the other users. It’s not an easy transition like it is on the console. Some of these issues could be patched and the future and then it would be the perfect remote player.

Too many complaints and everybody got something to say these days. If u don't need it or it serves no purpose for you don't get it. This is great for in home for me when I'm ready to get in bed but feel like gaming but don't want to move my ps5. Or while watching tv or the game and I want to game as well. I was disappointed that it didn't connect to Xfinity wifi at work or work well with the other internet connections there either. But works great on my hot spot tho so I've had some great days at work since the release. Holiday week this week so plenty of downtime and I ve actually played a full game of nba2k in 1 sitting. Picture looks great. Controller feels amazing in hand just like the ps5 controller. Sure no Bluetooth and it's only remote. The device people are crying for would be $600 or more. Hopefully it's coming but for now this is great. For $200 I haven't felt this good and satisfied with a purchase in a long time.

Really enjoy the graphics. The connection can be spotty sometimes but overall i enjoy using it

Great packaging. The system feels high quality. Comfortable gaming sessions. Video is high quality. Really easy setup. Hard to put down and play on my TV to be honest haha Does need screen protector and case. Because the screen is just beautifull. Hate to have it scratched

Love the way the device feels in the hands. Picture quality is great with minimal lag. Internet is the key, so make sure that is up to par, and its smooth sailing. Some occasional slow connections but not very common.