Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$206.99
Save $43
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 6856 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,856 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol for 200 dollar this is a great add for ps5 now i can relax on my bed play my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this device.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not do reviews, but I absolutely love this device and the Midnight Black color! It is a great way to play your PS5 games in handheld mode and catch up on that nagging backlog. My PS5 console had been collecting dust recently due to my busy life schedule but since buying the portal I have not picked up my Switch 2 in days. I also love the cost of the device as well given how expensive gaming has become as of late.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using the Portal. It’s great to use when I want to play, but can’t use the TV. The only negative is, when I’m in a hotel room, I can’t always connect to wifi, since most hotel WiFis require an acknowledgement using an internet browser. The Portal doesn’t have a browser built into it. This wasn’t a dealbreaker for me though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great once set up. I'd give it 5 stars if the directions were better for linking it to your wifi. Make sure you use the 5ghz channel of your router and remove any other devices from that channel and it runs very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the addition to my PlayStation family. I keep my ps5 in the living room but with this device I can play the game from the comfort of my bed without fail.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, you're dependent on PS remote keeping a connection, but that isn't the fault of the controller. The controller itself has hours of enjoyment on a single charge if you can't use your TV. The only downside is the headphone selection you can use. You can't use regular bluetooth headphones or earbuds. You can either use the Sony PULSE devices that pair up easily, or connect a headphone jack wire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift for her

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife for Christmas she was yet to play on it but my son have he plays on it daily and love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how well the image looks and has almost zero lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVEEEEEE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Was shipped right to my door. My boyfriend is absolutely obsessed with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing item to use for travel and in other rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Merry Christmas indeed !!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works exceptionally well at home and not, so long as there a good internet connection!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it a lot especially since I can play handheld and listen and watch football in the background. My only complaint is if you don’t have full bars on your Wi-Fi, like you go upstairs or to your garage, it gets a little laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months I was finally able to the Portal! This thing is awesome. It's so nice being able to play my games anywhere around the house now. It works flawlessly & it's a great addition to your PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fun impulse purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on impulse and after playing it i have no regrets. Eventhough I'll mainly use this at home sometimes you don't necessarily feel like being in front of your tv. As long as you understand what it is and isn't i think you'll really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great peripheral

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal now that you can stream games straight from Sony. I would recommend hardwiring your ps5 for streaming from it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great item.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and works well. The only issue is the connection to Wi-Fi. If you don't have any good internet or if you're in an area with weak or needing a password, you may run in to issues using it. Also, it's a streaming device & not handheld like the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for my significant other and he loves it! It connects seamlessly with our home console for on the go use and has good audio quality. The traditional controller buttons make this device familiar and easy to use. The device does feel fragile when not in use. so we did find a great carrying case and screen protector for some added protection. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came perfectly I love it it works perfectly no issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just gets better and better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased i was skeptical but after numerous updates and continued support for this handheld its the only way to go for remote play on ps5. Also now streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just wish it wasn’t limited to ps plus subscription

    I would recommend this to a friend