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Customer reviews

Rating 4.5 out of 5 stars with 6856 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,856 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No lag over here!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making a few adjustments! My portal runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portal. Don’t use it as much as I thought I would but it is nice for when you’re on the go. Don’t like how it won’t turn your console on only wakes it from rest mode. Overall pretty good tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I got it for. Seems to work well and is enjoyed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1 year later… still awesome!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having my ps portal for over a year now and all I can say is that it’s worth every penny! Especially with its new update with cloud streaming. I’ve been able to recently play cloud streaming games(in its beta) while my wife plays on the ps5 with her account and haven’t had any kind of interference. Has been smooth out the box. Playing Remote play and now cloud streaming, no latency issues or lag or any disconnects. Definitely will continue using this awesome machine for years to come!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear for the price if you have a Ps5 already. Take use it at a friends house or on trips as lobg as my console is on rest mode baxk at the house

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like more battery, its very comfort when i play, with the steam games is the best

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome with wishes for 2nd product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues playing with my Portal. It connected easily and stayed connected. My home wifi is pretty good though and i read reviews with people claiming they cant connect or it doesnt stream well. Those people almost scared me away from buying this. Im glad i didnt listen. The screen is much bigger than my phone and so light and comfortable to hold. Im a dad and while my kids use the tv i can use this and still game. Currently i played Diablo 4 on it and even used the microphone on it to talk to my buddies while i played. It worked really well. Like a portable PS5. I do wish we can use any headphones, i do with i could pair my phone. I do wish we had internet browsing on this and i do wish it was an OLED. But i dont regret buying it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to play from the comfort of my bed when I don’t wanna be sitting next to my TV screen. So long as you have a strong Internet connection you will have no issues with game drops or graphics dropping resolution. If you are using this at home, you can use your Bluetooth gaming headset since they are connected to the PlayStation five. You can take this with you and use it with your hotspot but just know that I timed my hotspot data usage with this and saw that in 45 minutes of playing call of duty I burned through 5 GB of hotspot. You cannot use any Bluetooth device with this if you’re outside of the home however it does have the earphone jack and most gaming headsets have a headphone auxiliary connection. Do not listen to false reviews of people who do not own one. Those reviews are just speculation and assumptions. you can take this out of the house. The only thing you need to do is have the PlayStation on rest mode at all times otherwise you will not be able to turn it on remotely if your PlayStation is completely turned off which is OK with me since I like to leave it on rest mode at all times to download any updates that are available. Overall, I believe this is a good handheld device. If you do not want to be sitting in front of your TV screen or want to go anywhere outside of your home that has a solid Wi-Fi connection. This will work for you. If your phone plan has a lot of gigabytes of data for hotspot it will work for you too. I like this device a lot when setting it up I was a bit scared as the resolution looked pretty bad, but took a few minutes to go from 420 to 1080 P during initial set up. i never had any issues since. Trust me just purchase one you want regret it at 200 bucks this is a gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good but a bit expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have as a new father who can no longer game on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase I made all year I’ve always wanted a playstation portal I finally bought one and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun handheld system that my daughter loves to play sims.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I take it everywhere I go. It’s really cool that play station came out with this. The screen is super clear and it’s very easy to Hold. I love it and would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. He loves it. Great display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5 portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice & clean & so light , never have no problems with using device or playing games on it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what I thought it would be. I was hoping it was a console that I can play offline but no you have to be online to play it. And also to your PS4 has to be on rest mode.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to use on the go. Howe er limited in functionality when the center button is a double tap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device to use when you dont wanna be glued to the TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it,he plays with it everyday,i might get him the VR like it if its as fun

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect travel PS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PS on the go. I travel 70% of the year for work so using this to continue gaming in downtime is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would suggest anyone to get one and you would definitely enjoy it.

    I would recommend this to a friend