Customer Ratings & Reviews

This handheld has a ton of potential. Not quite perfect yet, but definitely playable. Hopefully the future updates will resolve connectivity problems. The most recent update included a streaming beta that performs much better than the remote play feature. All in all it’s worth the money and if future updates helps with the performance of remote play it’ll be golden. For those who don’t own a ps5 the update just made this handheld worth purchasing. If you subscribe to ps plus premium you’ll get access to the streaming beta and all games in its catalog.

The Portal exceeded my expectations, the screen quality is amazing, it’s very comfortable, and as long as you have a decent or wired Wi-Fi connection it works like a charm. I can play my games while the TV is being used, or late at night without bothering anyone.

This thing is cool as heck, it's great to be able to play classic jrpg's in bed or when the wife hogs the tv. Feels no different from the PS5 controller.

Best purchase ever! My husband really enjoyed playing this and he can play it everywhere in the house now. If you want to play it outside you need to buy a travel router to be connected still to your PS5.

Allows me to remotely play my PS5 while i travel for work, you do need a strong internet connection for it though.

Dies kinda fast but charges super fast as well, it works great in my opinion just need decent Internet, works better when streaming ps plus games vs using PS5 but still usable enough to enjoy it

Very cool device able to play my playstations games everywhere.

I love my Portal. Im pretty sure ive used it at least once a day since I picked it up. I just wish I could use it with out a wifi connection and it had some security features like a screen lock or tracking if the device is lost or stolen.

works amazing on using private WiFi and nice to be able to play anywhere that is comfortable and not just at your PlayStation set up. With the most recent update I am to connect to remote play on my mobile hotspot or public WiFi but I did not have the smoothest streaming experience. Lots of lag and experienced a lot of deaths in Warzone lol. Cons: when I first bought the portal it was before this most recent update and I could not connect to remote play on mobile hotspot or public WiFi. Did some Reddit research bought a travel router off Amazon to accept terms and conditions from public WiFi pages and the portal doesn’t have this built in which prevents you from connecting to the internet properly.

The new PSP is a great device to mirror your PS5 from. Feels rellt well made and is very ergonomical. Feels just like holding a regular PS5 controller. My only beef with this device in my opinion seems intentional as you cam only play games on this device for the most part. You cannot stream any tv service or even Youtube on here. That was actually really disappointing to me however I as I mentioned i would t doubt they specifically made it that way as to focus all your attention on the mediocre selection of games on the PlayStation store. At least for PS5 i feel the fame selection for has not been good this term for PlayStation. But again if you have tons of good games to mirror and your lucky ebough right now to get a PSP from Best Buy for $199 its well worth it.

Nice product! Perfect for some gaming sessions while I’m away from my PS5, specially in my bed.

Best solution if you want to share the same living room space with your partner while both enjoying own activity, when she enjoy her korean drama, i enjoy gaming in PS portal. The handheld feel amazing and the display looks incredible and buying at Best Buy allow for additional points with Amex make this even sweeter.

This was a great add-on for the PS5 making it portable and convenient for those on the go! It’s an amazing piece of technology!

[Employee of bestbuy] So lets start with design. The feel in your hand is comfortable only draw back is joysticks feel small. I can not belive the resolution on the screen thats same if not bigger then an Ipad mini. Battery life is amazing to be able to search for wifi and brodcast in that resolution. The connection does get lost but not to often. Once you set it up it will be your new addiction.

If you have minimum 15mb upload speed and follow these guidelines, you'll love the Portal. Obviously your PS5 has to be WIRED, No wifi. Sadly, but hopefully something Sony will fix with an update. You have to set your PS5 resolution to 1080p, and either unplug the HDMI from it or play with the tv off. Not ideal i know, but it's worth it. If you have another tv other than the living room, which less ppl/only you use. I recommend hooking up your PS5 to that one, since the Portal connects through wifi and not the console. Please pass these tips on to other interested parties, before recommending the Portal...

Excellent ergonomics inspired by the DualSense controller, smooth and beautiful image quality if the connection is good, and the freedom to play your PS5 games remotely.

This is an amazing piece if technology. If you have a PlayStation 5 or a PS+ subscription, and a solid internet connection, you can't go wrong with the Portal. I've been able to play online competitive shooters with no noticable input lag, Elden Ring, Final Fantasy 14, and Veilguard all streamed the PS5, as well as try out a wealth of modern and old titles through the PS+ collection for the Portal. Very impressive.

To be able to play PS5 in your hands and not having to take up the TV so the Mrs. can watch her shows is such a great thing. Beautiful handheld remote play accessory. Strongly recommend!

The PlayStation Portal is perfect for playing your PlayStation 5 on the go. I travel a lot and being able to access the PS Library or remote into your PlayStation 5 to play all your games is more than I could ask for! All you need is a decent internet connection and the video and audio comes out crisp and high quality. Perfect for relationships as well! This way your significant other can use the tv for what they want to do, and you can use your Portal to play your games. It’s a win-win!

Great product ! Love it for traveling ! Really enjoy it !