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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6938 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,938 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and picture looks great. You definitely need a very solid wifi connection for it to be reliable or it will get pixelated/lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly reccomend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancé so he could spend time with me while playing. It has been amazing so far. Highly recommend if you are the side piece in the relationship with a man and his console.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put probably a 100 hours into gaming on this so far and really enjoy it. The only complaint I have is, if you don't have decent internet it will not play well. Other than that, I have really enjoyed it and the black looks really good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for a gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. The recipient said it would be great if the portal cam be connected to the PS5 network without having the main console on. They also noticed that the portal constantly lost connection to their wifi even when their in close proximity to the router. Overall they enjoyed their gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top quality device, mid product idea.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does what it says it will do- stream games. Connection is OK. You need 10/10 Wi-Fi. -

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. Works great and looks amazing very convenient. Have had a few connections problems but nothing that couldn’t be fixed easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speechless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is what i dreamed of having and exceeded my expectations ! Great product !

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought this and was excited to move around the house but it is a bit laggy. Ive tried different wifi strength but same deal. Ok over all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great with some quirks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a sleek and well-built device that allows you to stream PS5 games over Wi-Fi, providing a smooth and immersive gaming experience with adaptive triggers and haptic feedback. It integrates seamlessly with the PlayStation ecosystem, offering easy access to your game library and PSN features. While it relies on a stable Wi-Fi connection and the battery life could be longer, it's a great addition for PS5 owners looking for a portable gaming solution.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device because I work remotely for the equivalent to half the year, and didn’t want to lug my ps5 around with me. Gotta say I am happy with the product, I don’t get all the bad vlogs I’ve seen about it. If I had to say one thing that bothers me is that the product is not Bluetooth equipped, but a 25 dollar Bluetooth device fixed that for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming for dads!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocking the kids to sleep? Portal! Kids watching baby shark, on your LG OLED?! Portal! Wife “watching” reality tv as she scrolls ticktock? Portal! Trust me! If you are a dad who wants to get in some gaming whenever possible, this is a good buy. You can either remote into your ps5 or pay extra for cloud streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PS 5 Portal the best of handhelds ever made!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This couldn’t be a better handheld it is so easy to use and I love being able to play my PS5 on the go. The game play looks like a movie! I just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic for handheld gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, latest update allows for Streaming games without the need to connect to a PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I use it all the time because the tv I have my PS5 hooked up to is the prinary tv for the house. I do have a few issues. 1. You can’t change profiles easily, you have to sign out of your account on the portal and sign into another. 2. You can’t watch videos on it. I wouldn’t have expected this to be a problem but some games have cutscenes or short scenes that can’t be viewed on the portal. 3. Accessory options, I’d like a case and a screen protector or maybe a clip on power bank made for the portal but there aren’t many options. The few options i did find aren’t official.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer on PS5, this is a must have. Only down side is you need strong wifi. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient, great quality sound, light, works great, connects easily and works awesome, better than nintendo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for outdoor gaming and quality as ever best buy never let us down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it - he has been playing since Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Daughter so we dont have to bring the ps5 along on trips. She loves it. Made life alot easier on me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool game. I love being able to play away from the house without carrying around the ps5 console.

    I would recommend this to a friend