Customer Ratings & Reviews

Great product for someone who loved PS5. Would buy again

I bought it open box in "very good" condition. Supposed to come with a charger and didn't. It also had finger prints all over and was not factory reset. System itself works fine though. Just needed a little more TLC for being very good.

Works great! Made an excellent gift. User loves the screen’s clear display and that it feels like the controller.

Great gaming accessorie for traveling and playing ps5 videogames. I will say this you will need a good connection to wifi to be able play games since they are being streamed.

Best Buy provided the absolute best service and quality products, the team went above snd beyond to insure my product was ready for pick up and ready, the line was moving swiftly and everyone was professional, my son loved his Christmas present and haven’t stopped playing with it since we gifted it to him

It’s very good but I just don’t play the game anymore but this is pretty chill when you move around a lot and don’t play the game or sit down for long periods of time

Highly under rated! Works great, easily connects to my PS5, have used at home and away. Flawless! Games look just as good as playing on my PS5! Love

I was so happy I got one and I use it much more than I anticipated! As a father with 3 kids in the house all competing for the television, the Portal frees me up to be able to sit with them and still enjoy the full power of my PS5. The screen and controls just fit so comfortably in my hands and I love being able to move around the house as needed while still having access to my games. It was hard to get my hands on one of these but it was so worth the weight! Love my Portal!

The only two issue i have with this is 1. you definitely will need playstation plus premium for cloud gaming. 2. depending on where you at the game will lag and freeze with a strong mobile hot spot...

This thing works great, love to play it whenever i have free time.

The item is new showing its Graphic Desigh to easy gamers, the game in motion and content. But it should be, or have another handle set. Better set i think.

It’s made by Sony-so of course it will outshine the 3rd Party Competition. Yes you could use a Steam Deck to get close to the same experience on OLED, but let’s be honest why would you pay more? I wish the screen was OLED, but it’s simple and it works. It lags on occasion when out of home network, but it’s to be expected. Overall it’s new and I’m sure Sony will release future updates to alleviate issues. PARENTS I’m sure some have discovered you NEED a PlayStation 5 for this work. This is not a Nintendo Switch.

I live in the village and my internet isnt so good and it needs good internet

This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

I mostly had been playing more cozy games laying in bed at night with my Nintendo Switch but I wanted to start playing my PS5 again. I picked this up and I’ve been so happy with it! It feels nice and looks nice and works well! I alternate my two handhelds nightly now.

very good for what it does. temper your expectations though. you need stable wifi . enjoy!!

awesome for on the go. Works well and hands on at all times

Great entertainment loving it definitely...........

Amazing handheld! Screen and controller and performance is great!!

Love everything on it, I rarely touch my PS5 again since I got this. Please be mindful this will need hardwire for non-lag gaming.