Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 6,939 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portable PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal came in a timely manner and works as advertised. Its a great at home or on the road to be able to access my PS5 on a crisp handheld screen. Controller works great as well although vibration can be a bit much. My biggest issue is that there is no way to connect to wifi with a splash page. The best alternative is to host the wifi on an android phone hotspot and connect the portal to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product unfortunately even with my fiber optic Internet any slight loss in signal results in unplayable quality and lag. I think with cloud it would have better use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Excellent, No lag except for a few games and it’s better than ordinary remote play at mobile, I was quite shocked at the gameplay but a bit disappointed by how it lagged a bit for a couple of online games and high quality games, but it has great reactions and excellent graphics and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Mobile ps5!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing! Its nice to be able to sit in your comfy chair and play ps5 games with a screen inches from your eyes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and Iv enjoyed it. I struggle often when accessing the remote play outside of home. It is still functional in other way.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product with a fantastic screen and really great ergonomics. The unit hooked up to my PlayStation 5 the first time and I've had no problem playing it remotely from my bedroom or the couch. I really hope this is a first step to a true PlayStation portable like the PSP or Vita. Sony is really missing an opportunity into carving out a really good niche in the portable space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal.....after streaming update

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy one because of the PS plus streaming capabilities now and it was well worth it. No lag or glitches and it's not even fully released yet. I don't really use it for remote play but even that works pretty well. Highly satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect design for this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to allow me the opportunity to play on the go. The setup is quick and easy and as long as I have a steady wifi connection I can play my gamee on the go, or anywhere in my home. The screen is clear and the controller is fits naturally in my hands. The sound leaves something to be desired, I use my wired headphones 90% of the time, so its not a real issue for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it for my grand child and she loves it.i would definitely recommend this to other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for away from playstation or while kids sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really under appreciated product if you ask me

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clutch and all the new updates for it have made it better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this I havent put it down, especially if you have to share the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cool. I get to enjoy the ps5 experience any & everywhere. It’s so convenient, enjoyable and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the portal. The new updates for the portal, makes the portal even more worth getting. Great quality and fun to play with. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very useyand works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has veen great for days im feeling sick and dont want to get out of bed or just want to lay in a specific spot and play. Its also great if youre in one of those situations where your ps5 is in a family room and the tv is being used. The LCD screen is really bright and great quality. Sound is amazing. There are alot of people speaking negative about the product, but considering its sold out and hard to find in some places, i think that speaks for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portable that I enjoy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it it works great and I love it really happy I went to Best Buy, the greatest store of all time and the greatest electronic store of all time, and it has the greatest name of all time.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Great portable way to play casual games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play on the go, only missing a star for the fact there is a bit of input lag which makes playing very competitive games frustrating. Hopefully can be resolved with a future software update.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS5 on the Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get set up and fun to play around the house. Really slick looking, too, and feels great in hand. There were a few times connectivity wasn't great but that can be a few factors.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily navigable fun to use and really brings the game to you

    I would recommend this to a friend