Customer Ratings & Reviews

Good device and does everything. It handles great play smooths.

It’s a fun device. Be weary if you’re internet is rough. But overall, a nice pick up.

PlayStation Portal is a great add-on device for the PS5. Usability is limited to high speed internet connections which can make for lackluster gameplay in random hotspots. The 8 1/2 inch screen delivers a sensational visual experience but the distance between hand grips is too far for a comfortable hand position.

I love it. I think the people complaining about lag don’t have their wifi properly set up. If you can hardwire your ps5 and make sure the Portal is running on 5ghz, you shouldn’t have much of an issue. I am running tri band mesh router and don’t have any hiccups. It’s great when someone wants to play on the tv or I want to lay in bed. No complaints from me!

Great. I would definitely recommend. I love the concept of playing it anywhere

I like it not as much delay or lag but wished it had Bluetooth for headphones

I purchased this game system for my nephew and he absolutely loves it. I truly love shopping at BestBuy Stores great products prices and customer service can’t wait for my next purchase thank you.

Has its little issues, but over all great. Makes playing on the couch while partner watches TV a breeze

Absolutely must have when traveling and still wanting to be able to game.

This ps5 portal is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my kids gaming experience. I would highly recommend it to anyone looking for a consol portal .

i pre-ordered this item and was able to pick it up on release day it seems like alot of stores don't have these in stock to buy unless u pre-order if any not sure why that is but i love the device i have small hands and fits perfectly for them and thumbsticks are smaller but yes make sure u have a ps5 and a recommend internet of 15 mbps for it to work well it wont work without a ps5 and wifi no lag issues at all since playing on it for awhile.

This is the best product that PlayStation could made very good job Sony the things that you don’t get to hear about this this product you’re able to use your hotspot from your phone. You can finish all the games that you wanted to finish. I finish Spider-Man in this now playing assassin Creed, one thing I recommend please buy the warranty with Best Buy. God forbid drop it so you could get a new one replaced

Recommended for all Sony lovers, even Xbox lovers. The games provided are nice and updated.

My first hand held purchase pretty cool cool I love it Thanks Bestbuy

This works great, love the design and love to do cloud gaming without tv

Fantastic device perfect for traveling or if you want to relax in bed and still game

Love the portal, finally I have the power of my PlayStation 5 in my heads no matter where I’m at in my house. Can play spiderman 2 and grand theft auto on the comfort of my toilet when that times calls. I’m able to spend time with my family and also play my game!! That’s a big win for me lol. No don’t be fooled in order to enjoy the portal you have to own a PlayStation 5. It’s not a stand along console but and accessory to the ps5.

Great product built well and worth the money glad I got it ! Used more for a paperweight but atleast it looks good !

Wasnt too sure about it but after playing it for 2 weeks now my playstation gets more play from this portal than ever pro tip plug the ethernet to your ps5 game changer

Very solid device if you have a good internet connection, but the downside is having to use PS premium in order to access it.