Customer Ratings & Reviews

It’s convenient! Could update to have more control away from home but other than that. It’s what you expect a handheld PS to be.

Overall very happy with my purchase. The device is great for all of my games. Takes a bit of getting used to and will likely experience the occasional connectivity issues but other than that I’m happy with the Portal

This blew expectations put of the water. Can it replace a switch or even a ps vita? No, it was never meant to. However, this is awesome for someone who wishes to play the same ps5/ps4 quality games on portable quality screen and controller.

This works perfectly and allows me to play adult-themed game in another room while my kids play the switch or watch tv. Much better than using a phone. I honestly didn't think I'd use it as much as I do.

The queality is good but you need a really good internet connection to make it work

Great for gaming at the house with a good wifi connection of your primary TV is being used. I wouldn't recommend trying to use it outside of your residence.

Excellent! Husband loved it! Arrived in good condition, no issues. Easy to set up

Works great can use it anytime anywhere. My kids absolutely love it not having to use the TV and able to use this with headphones makes it even better. No lag or anything.

After purchasing this item never looked back, from a real gamer

Is a great handheld. Feels very comfortable on my hands, feels even better than the “switch” if you ask me. I really love the screen on it. And connecting to the wifi is easy, just make sure you have an available wifi.

Best Buy allowed me to be able to get the hottest item this Christmas. Thanks a lot for the easy process. Ps Portal is the most unique up today product that has been released by Play Station glad I was able to snag one for the holidays

Very fun to play with and play on the go and easy to set up

I’m sitting right outside my house in the car and the wifi just won’t stay connected. Not to mention you can’t even go anywhere far from your game it’s like a household handheld and that’s not what we signed up for. I have xfinity btw. It says all you have to do is have your game in rest mode and it will connect. That’s not true cause the portal needs wifi to connect to connect to the system and even the the connection will be weak and it will back you out. I’m highly disappointed. Sony lost me with this one

Awesome in midnight black! Works great, only problem now is i never play on my oled tv lol

Playstation portal is the best device I have been looking for that would help me relax in bed and play my playstation games at ease. Also when kids are occupying the tv it becomes very comfortable and easy to play game lying in the bed.

The PS Portal is a good device as an add on for the PS5, it is convenient if u want to play while laying down, or ur tv is occupied. There’s only 1 thing I don’t like is there’s a bit of a lag

I know we can use our phone and a Backbone or Dual sense for remote play. The problem is that you’ll get a text but when you exit out tou have to reconnect, if someone calls you youll be kicked out. My favorite way was with a laptop, but it is not every time that tou can use just pop a laptop in the break room and take out a controller like that. It is not hard to use remote play dont get me wrong. The thing is this device is dedicated just for that. You take it out connect to the WiFi and you are all set. 1 problem might be, you have to have your PS5 on a good internet(WIRED is the best). If you use a hotspot a 5Guw will provide the max experience. The Sad part is this devise has too much potential for just that. Hopefully we can do more with it.

While the handgeld has some comfortable controls and came in at a steal during Black Friday, the portal has issues baked into its design that diminish its potential value. The handheld is streaming only as opposed to being able to download your library onto it directly. Not only that but the analog sticks can be fragile, a disapointing fact when considering the cost of the handheld when bought at its MSRP.

Absolutely fantastic. Peak handheld gaming experience. I was worried because remote play doesn’t work great on my M1 MacBook Pro, nor did chiaki4deck work well on my steam deck. But this works really great for me.

The team at best buy were amazing. I love how easy it was to order and pick up.