Customer Ratings & Reviews

Best device ever since the cloud gaming update. And having to spend up to 6 hours a time getting chemotherapy treatments,

Great for doing what it is intended to do. Being able to play my PS5 when others are using the TV is great. The only downside is that it doesn't have bluetooth audio support.

Great system allows you to play your PlayStation 5 games without a PS5

At first I was super skeptical on getting it, but after this last update you don’t need to have your p5 on you can stream your catalog now with out the hassle

My son loves his birthday gift, it was a great addition to his PS5

Didn’t think I needed to buy a PS Portal, but finally caved and glad I did! Allows me to play games while my wife is watching her shows. Also, I find myself just playing on it anyways even when the TV is available, the handheld feature is just nice. Do it.

Works great and cloud gaming is the new wave and this is the best for it

Good Product works great in home network spotty outside of your wifi. But it tries to work.

I originally bought this to stream games from my PS5, because i was looking for a new handheld. This has exceeded expectations except streaming directly from your console. It lags quite a bit, however cloud streaming is terrific.

It looks great. However, this thing will not hold a wifi connection. I have no issues with wifi connectivity on PS5, TV, PC, etc. It's been unusable for me because it's constantly losing connection. Hoping Sony can do some kind of fix via firmware. I've had 5 seconds of gameplay, literally. If they are able to fix the wifi connectivity this is easily 5 starts and, in my opinion, great value for the price. Hardware wise it feels great. Screen looks great, although OLED would have looked a lot better.

The Portal works exactly as i wanted it to. Being anle to play my PS5 anywhere in the house has been great. Just make sure your PS5 and the Portal have a strong internet connection. Plugging the PS5 directly to the router helps a lot.

I finally have my TV back. Got this thing for on the road, but my kid can play the PS5 from the living room all the way across the house in his room. I love having my TV back.

I'm extremely disappointed with the PlayStation portal, and I'm not alone. As a long-time PlayStation fan, I expected a seamless and user-friendly experience, but what I got was a clunky, slow, and frustrating interface. Firstly, the navigation is a nightmare. The menu is cluttered, and finding what you need is like searching for a needle in a haystack. Simple tasks like downloading games or accessing settings become an ordeal. The slow loading times and frequent errors only add to the frustration. The portal's design is also visually unappealing, with a dated look and feel that lags behind modern standards. The layout is confusing, and essential features are hidden behind unnecessary layers. But what's even more disappointing is the lack of functionality. Basic features like game organization, friend management, and notification settings are either missing or poorly implemented. The search function is unreliable, and the store is a mess, making it hard to find new games or deals. Some other issues I've experienced include: · Frequent disconnections and errors · Unresponsive customer support · Poor optimization for different devices · Limited customization options Overall, the PlayStation portal feels like a step backward in terms of user experience. It's a shame, considering the excellence of the PlayStation consoles and games. I hope Sony takes user feedback seriously and revamps the portal to match the quality of their hardware and software. Recommendation: Until significant improvements are made, I recommend using the console interface or exploring alternative gaming platforms with more user-friendly portals.

Overall this is a great handheld device if you don’t like solely playing on a TV. The only other features that this is lacking is Bluetooth and a Web Browser, other than that it works great.

It's a great Device, it's better as a secondary screen when your main screen is busy. Sound is pretty good, picture is great as long as your wireless network is setup without a lot of interference.

Feels great in the hands. Picture quality is amazing. First person shooters are not recommended if outside the household. The latency is horrible. Great for games that don’t mind the lag.

Great way to play your PS5 games while your tv is being use for movies.

Great product , I just wish it had a better connection with the system itself.

Works great in your home. I bought for travel and it would not connect or work despite wifi connection. Returned

Amazing plays really well and you don't have to be right by your ps5 it just have to be in rest mode my bf love it