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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6933 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 6,933 reviews
  • Rated 5 out of 5 stars

    PS5 Portal worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the hype. I travel a lot for work so before I wouldn’t use my PS5 as much. Now with the portal I can game everyday from anywhere that I am. My portal doesn’t glitch or loose it’s connectivity since I do have great internet connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean it’s good if you don’t have a ps5 but if you do it’s kinda pointless in my opinion

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device can’t wait for them to let us stream the whole ps plus catalog and I definitely would recommend to friends to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entertainment, comfortable to use, fast and durable loading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new portal! He takes it on business trips and uses it on his breaks to keep himself busy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSP wannabe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mines is lit. Not sure why people complain if you have terrible WiFi don’t even think about it. 300/400 mbs or more atleast. I wish resolution was 4k but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a truly exceptional accessory. I’ve found a drive to play my backlog of games since the portal makes playing games exponentially more convenient. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to use when someone wants to watch tv easy set up

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hit or miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal on accident, when i realized i bought the portal i ask for a refund and the coustomer support agent told me my item has been refunded i even got my money back but it ended up getting delivered and i got charged for it. i decided to give it a shot and the first week it worked fine, i didnt expect nothing less or nothing more from this streaming device. but then the more i used it the more problems came with it. i wouldnt connect to my ps5 anymore and im always away from home so i cant just check on my playstaion, so it would end up not being used until im home but whats the point of playing while being at home i would rather play on the ps5. and this would happen very often its not just a one time problem. its honestly not worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 portal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes can be a little laggy, but other than that. Great !

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good concept Bad execution!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having alot of framing issues. Its really unplayable for me and my son. My PS5 is hard wired and I use it right next to my router but still have Problems!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the new PlayStation Portal and I love it as long as you have strong Wi-Fi you can play all of your favorite PS five games. The only drawback is the system has no Bluetooth aside from that great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech. I can play my PS5 games anywhere. Classic black looks nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I like it because I can play in different places with Wi-Fi I hope the screen get bigger and faster FPS for the rest is ok. Good grip , wee need diferentes color or especial edition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good and I like to play this all the time and the price is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 5 stars if you could easily switch profile. It's annoying to have to go in the app, scan the code, and log out. Besides that, i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicee!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color!!! Great all around portal design well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it what a game changer for relaxed gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I really like the kindness of each representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and fast shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing best buy customer service helped me beat the scalpers to a PS Portal. And it shipped within a week of the order. Thank you Best Buy!

    I would recommend this to a friend