Customer Ratings & Reviews

Looks so good when im playing games. Sony did so good .

Overall great experience with my purchase I'm happy with Best Buy

Great product and easy transaction. Can’t wait to give to my son.

Great packaging, No issues, came exactly how expected. Thanks

Great device! Can be used while someone is using tv.

It's nice device it just wasn't for me it has a delay when play and that matters a lot

Bought this before I had the chance to do more research. Even if you enjoy the remote play experience and can deal with the lag, the lack of bluetooth, mediocre battery, and worst of all the inability to connect with most public wifi due to not being able to accept Terms of Service (Portal doesn't have an internet browser) is a major letdown. Only buy this if you like the aesthetics and mostly want to remote play in your house.

The connection is horrible. I have to be right next to my ps5 for it to work. Takes multiple attempts to start share play. Not worth $200 imo. I contacted my internet provider to see if that was the issue and they confirmed it wasn't.

Sadly it is extremely inconsistent , it’s comply updated, i have 1GB internet and is just choppey. Disconnects constantly and just does not work as I was hoping it would . 

This thing is perfect for me…… when it works. I have great internet and this thing always lags. If you were to use Playstations recommended network speeds im sure ot would be unplayable. Anyone who says this is a good device is either payed by playstation or just easily pleased. Id recommend not getting this wate of money.

Unfortunately not worth the $216.49 system has horrible connection issues. Hopefully PlayStation releases an update to fix this issue till then id recommend waiting 2-3 months before purchasing item. Also can ONLY be played if you OWN a playstation 5 so id recommend just saving up & purchasing the PS5 instead.

Terrible product very laggy and takes forever to connect

Can’t be used unless your ps5 is on , can’t be used outside even if p5 is on. Can’t be used if on different WiFi from ps5. It’s literally just a controller with a screen.

This product arrived with the seals torn and box clearly already opened. Best buy refused to give a discount on this open box item and instead advised me to return it. I have 10 more days to return it and there is no stock kn stores to exchange it with and best buy was not able to reserve me one to swap with the used one they sent me. Absolutely ridiculous. 5 stars as I recommend this product but I don't recommend buying anything from Best buy, get it anywhere else if you can.

This was the remote play experience that I have been wanting. I have zero issues with lag or poor stream quality. Sure you can use your phone/tablet or PC to remote play but this is far more convenient for me. I can simply pick it up and start playing. The battery life is decent and about the same as a dualsense controller. The screen is bright and looks crisp. I was pleasantly surprised with the audio as well. I agree, this device isnt for everyone. But for me its perfect.

I waited quite a while for this release and it was a birthday gift to myself, but sadly I was disappointed. I had to return mine after the 2nd use. It won't turn on and it would not charge. I tried reaching out to Sony but never got a hold of any—queued 160th person in line. Also, I don't like the fact that my PS needs to be on, just so I can play (via wifi). So yeah, as much as a big PS fan. I need to pass on this one. Nothing beats playing on a 77" OLED TV.

I am disappointed that you can't play 1 person shooting games or certain games for that matter. This remote player is a waste. PSP I'm waiting for now. I rather be able to travel with my system handheld then carrying the whole system plus the remote portal.

I (32M) would recommend this thing to any of my friends especially Dads/new Dads. That is what I am now (humble brag) and obviously my gaming time is now limited. Not that I am huge gamer, mostly just Friday night sessions with the boys on Warzone/BF6. I bought the Portal for those little pockets of time in between feedings, naps, and everything being cleaned to play some single player storymode games. I read the reviews and would agree when trying BF6 online that there is a slight input delay. It's definitely still playable but even a simp like myself can notice it. (For the record, I have a big dog TP Link Archer Wifi router. My PS5 is not hardwired and running on the Wifi as well.) I've been playing RDR2, Hogwarts Legacy, Roadcraft, and GT7. It runs those games flawlessly. It is insanely convenient to be able to play those games on the couch, or in bed and not be tied down to my gaming station. I was looking at them when they went on sale for $179.99 but thought otherwise, because I am an idiot. Anyway, bought for full price a week after the sale.... $200 is still not a bad price for what you get, considering Scuffs and the hardcore Playstation controllers are the same price if not more. It is a perfect in between because I don't game enough to spend the money on a Steam deck (or travel enough) and I already have a PS5 to remote play from. I have not tried it away from home on a different Wifi network or on Playstation Plus cloud gaming, so take my review with a grain of salt on those aspects. The familiarity with the controller and a solid LCD screen makes this thing a sweet little weapon in the casual gamers hands. I'd give it a 4.5/5 because of the tiny input delay while trying to play a FPS online, but I also understand that for the price point, there is only so much tech/power Sony is probably willing to put into it.

I got the PlayStation Portable (PSP) for my son, and it’s been a fantastic purchase. It’s compact, easy to carry around, and perfect for gaming on the go. The graphics are surprisingly good for a handheld system, and the gameplay is smooth. He’s been enjoying classic PlayStation titles, racing games, and even watching movies on it. The battery life is decent, and we love that it can also connect to Wi-Fi for certain games and updates. It’s also great that it supports memory cards so he can store his favorite games and progress without worry. As a parent, I appreciate the durable design and the wide range of age-appropriate games available. It’s been a great way for him to enjoy entertainment responsibly, and it’s something we even play together sometimes. Definitely recommend it for kids who love gaming, especially if you’re looking for a reliable, affordable portable system.

Great device for handheld, on-the-go play. The controller feels comfortable and solid in the hand, and the screen looks amazing with vibrant visuals. Gameplay is enjoyable overall, especially when traveling or playing casually. Cons: Connectivity can sometimes be difficult to get working smoothly, and I do experience occasional lag during gameplay. That said, my Wi-Fi setup may be contributing to the lag, so results could vary depending on connection quality.