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$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6935 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 6,935 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    I Can Finally Play My Games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. With the update that allows you stream any game in your library this is a great value. Yes, it does require the most expensive subscription but for me it’s still worth it. On Christmas Day I was told I would need to wait 60 mins to stream a game; I assume the servers were crowded because a lot of new owners were using their portals. I never had this issue before Christmas but something to be aware of. I even played Destiny with few connection issues. I did have some weird setup issues and the device took some getting used to. Nothing good old Reddit couldn’t handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great portable PS5 at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to our PS5 and works exactly as intended. I don’t mind that we can’t take it out of the house because it’s meant to be used when our toddler wants to watch something else on the TV. Screen quality is good, no latency issues with the controls and the battery actually goes on for a while. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Absolute best way to play PS5 away from your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly one of the best pieces of technology I’ve purchased in a long time. It works effortlessly to connect to my PS5 and allows me the flexibility to play the games I want anywhere in my home without having to move the console. I love playing on the big screen but with some games this sometimes causes motion sickness over prolonged periods of intense game play. The Portal allows me to play in between, and reduces that sense of motion sickness. The quality of the handheld is amazing, and the screen is big, bright, and gorgeous. The ergonomics of the grips are fantastic. It feels exactly like a Dualsense controller despite the added distance between the left and right grips due to the large screen. Battery life seems to be pretty normal, I have had no issues with it depleting faster than I need it to. The only improvement I could suggest is the placement of the USB-C charging port. It’s a little difficult getting it plugged in under the lip of the back of the device. It would be better suited to the top of the handheld so you don’t have to “dig” to get it in the port, and it would make it easier to charge while the device is still in use. Overall, I’m extremely pleased with the Portal and I am excited to use it away from home when they bring game streaming out of beta. If you have been thinking about purchasing a Portal, do it. You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very good at its job, joysticks are finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a really nice successor to a PSP. It is easy to grab on the go and play some PS5 games on trips. The online connectivity can be a pain sometimes, as it can be difficult to get to work on some hotel wifi. I mainly use it for non-competitive sports games and rpgs. Build quality is questionable. I had some horrible joystick drift that I had to do a lot of troubleshooting for. Eventually, I was able to fix it without replacing the joycon module, but I almost did. The gaps for the joysticks seem to be larger than on a dualsense allowing more dust/ crumbs in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    The Perfect Travel Companion for PlayStation Fans!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a frequent traveler, I was looking for a convenient way to enjoy my PlayStation games on the go and during downtime, and the PlayStation Portal has exceeded my expectations! Being able to play my PS5 games in bed, without having to set up downstairs every time, is a game-changer. The device is lightweight, easy to carry, and the screen quality does justice to the games’ visuals. The battery life is impressive, which is crucial for those long travel days. I found the setup to be straightforward, seamlessly integrating with my existing PlayStation ecosystem. The price point is also very reasonable, offering great value for a high-quality gaming experience. I highly recommend the PlayStation Portal to anyone who wants to keep gaming while away from their main console setup. It’s like having a portable PS5 at your fingertips!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    Incredible handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an incredible device for remote gaming! It's sleek and portable, making it easy to take my PS5 experience on the go. The 8-inch screen is vibrant and delivers a crystal-clear picture. The DualSense controller integration is seamless, providing the same immersive experience as playing on a PS5. The battery life is decent, and the setup process is quick and straightforward. Overall, the PlayStation Portal is a fantastic way to enjoy PS5 games on the go, and I highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great flexibility and mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeding expectations. Screen is gorgeous, controllers are comfortable. And freedom to play without any significant lag delay is really impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation portal is awesome. It is exactly what my husband wanted. He wanted something he could play his ps5 on even away from home, he originally got a backbone for his phone from another place, but it would not work very great. Then when he saw this at best buy I got it for him for Christmas and he said it works great! He can play it anywhere with wifi or a hotspot and the quality on the device is perfect. Even I have started to enjoy it as well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal is the GOAT.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation Portal is one of the best handhelds I have used. Yes it is a streaming device, ensure you have a great internet connection, otherwise the device is pretty useless.. I have used it with my PS5 and as a standalone device streaming games from my playstation plus library, both are very solid, I did have a few issues with stream quality when network traffic was high, but the game was still playable, visuals took a hit, looked like the resolution drops to 480p but the gameplay stays relatively smooth unlike xbox gamepass that adds in loads of packet loss issues, stutter issues, rubberbanding.. I suppose this is more on the servers Sony and Microsoft use and how cluttered they are vs the device itself, but it's a good point to note that games arent interrupted as much as they are with Xbox Gamepass.. Games play smooth, the device is a bit heavy, but im just not used to gaming on a handheld is all, I have tiny baby T-rex arms so it becomes slightly bothersome to hold up on its own for too long without resting my arms on something. All in all, this device saved my mental health.. I went from having a PS5 and never touching it due to the location i have it in, to now playing more games than I have in the last 10 years.. Executive dysfunction and all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together system. Graphics are good. Was worried about screen size but it’s actually a good sized touch screen which was a plus as well. Aside from needing WiFi to use it’s a great product. If you questioning rather you should purchase the PlayStation portal or not, my suggestion is to make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal honestly surprised me. I didn’t expect much, but it works really well for playing my PS5 around the house. The screen looks great, the controls feel just like the regular DualSense, and it’s super comfortable to use. You do need a good Wi-Fi connection if the signal drops, you’ll notice it. But when the connection is solid, the gameplay feels smooth and responsive. It’s not a standalone console, but for relaxing in bed, on the couch, or anywhere at home without using the TV, it’s really convenient and does exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    A great gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal. Playing PS5 games anywhere (nearly) is fantastic! Great sound, great screen, no real negatives

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect Portable PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of the simplicity of gaming PS5 at the palm of your hand is amazing and the quality is breathtaking they look great on the 1080p screen. Its nice now if i want to game and someone wants to do watch someone on the TV its possible now. The system itself feels great the rumble to the controller is spot on basically a PS5 controller with a screen, I did buy a screen protector and a case to make sure its protected. It was a little slow starting up in the beginning but after that its been a breeze starting up so it might just be when its starting. I would say youll need a good solid internet connection or it will lag a little so keep that in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great accessory for the PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this not thinking I would use it is much as I have. This frees you from being tied down to the TV in the spot you have your PS5 hooked up at. I can be laying in bed playing games, while my wife is watching TV. It does have some limitations. You do need a stable WiFi for it to work flawlessly. It can lag at times, but for the most part it works great. I do not play many PvP games on it, as there can be a slight lag that can pop up can make or break your game. But it works great for single player games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it, no regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to having a PS5. Streaming could service games as well direct from hardware works without a hitch. Have used in variety of internet scenarios, home/hotel/cell hotspot, without any major issues. Its great to play in places other then in front of the TV. Patio, travel, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great gift for new Dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable! I understand there are many options for portable gaming with PS5, but this one for me has been the best. The screen is a comfortable size for traveling, as well as gaming, and the controllers are very similar to ones with the home system. I did have to give it 4/5 due to the internet connection; My house has really strong connection, but even I have noticed choppy service here and there, which has affected my overall experience, Nevertheless, I think it’s a great portable system ad I can’t wait to see what Sony does to make it progress.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong portability is there. But in terms of graphics the quality does take a dive and it's pretty noticeable. Of course I'm not expecting the same quality you would get from a 4k or higher standard TV but you just can't unsee it. Another thing to keep in mind this is useless without a PS5 nearby. Don't expect to play this for cloud gaming because it doesn't have that capability. Unless it is added in the future. But the build quality is great, lightweight and obviously portable. If you want to play on the go then this is not it. Get a steam deck, ROG, MSI or Lenovo handheld for that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 3 out of 5 stars

    Love the idea, but it misses the mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this product, however its not what I was hoping for. It is a great concept, similar to the steam deck, but it isn't quite there. It works pretty good around my house with my internet, however there is still input lag. At my house I tested the portal by playing madden 26 and Call of Duty Black Ops 7. Both games with great internet connection, I have input lag. My second test I spent some time at a relatives 7 hours away from my console. I experienced minor connection issues (took a little longer to connect than usual), lag, and still have the input delay. Now my relatives internet is not great, explaining the lag, but the input delay is what is lowering my rating. Despite being 7 hours away from my console or 2 feet away, the input delay seems to be the same. This product might not work the best for games like madden and Call of Duty, but those are the games I play. I would not recommend this product if you plan on using it for these games. Unfortunately, I don't know how well it functions with other games. Overall, I think this product could be great in the future with some updating. I look forward to an improved version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this product. Now i know that its gotten a lot of heat for not being a stand alone device but being that i can play my game from anywhere as long as the wifi is great ill take it. I can say that the portal feels like im playing with one of my ps5 dual sense controllers wirh adaptive triggers and a super led screen in the middle. Honestly its like having a ps5 in the palm of your hand. Just remembered that if the wifi connection isnt strong then you might become frustrated with the lag or the reoccurrence of reconnecting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great for playing PS5 in bed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone with limited space in my room, I cannot hook up a TV to play the PS5 so this device is amazing for playing in bed. I own a Steam Deck that can do the same thing but requires a little bit more setup, and I personally prefer first party as it was an easy to connect and fluid experience. The screen is also pretty big which is a must have for me, so I think this is the perfect device. My internet router and modem are both in the room so connectivity is strong.

    I would recommend this to a friend