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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6935 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 6,935 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these for quite some time and with the new streaming ability it was time to purchase one. It’s a great addition to my gaming needs. The screen produces a gorgeous image. Works great on a WiFi signal. I will add I have not had any luck using my phones hotspot- but other than that I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portable Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for both local streaming on a ps5 wired to the router and also for cloud streaming. It works great for both. There is some lag but that is to be expected, it’s like playing a game at 30 fps. The video quality is good. The controller is good. The screen is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for remote play. The PlayStation Portal is easy to set up and works smoothly with my PS5. The screen looks great, controls feel just like a DualSense, and it’s perfect for gaming away from the TV. Really convenient and well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 4 out of 5 stars

    Great with a solid wifi connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I’ve had a great time with this device. Pros: with my solid internet, I noticed little to no lag while playing games. Screen looks really good for an LCD. Ability to enjoy PlayStation games with all the DualSense features, and portability to play games throughout the house. Cons: Battery life is not great (somewhere around 2 hours), requires a solid wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision to purchase this item. I love my Playstation and being able to literally take it on the road with me is great. Works perfect with my cellular hotspot and all my games are available to me. Great graphics and the controllers also feel great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Work great at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is a great device to use when you want to game at home while the TV is taken, or you want to be able to play anywhere in the house. Although it works over the Internet, it can constantly lose connectivity with your console, requiring you to reset connectivity which would be a hassle when you're away from your home. Otherwise it works great, when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that it promises, and nothing that it doesn't. Screen looks good, but is a little small for some games. WiFi connections are not great, and even with WiFi connected, sometimes will not connect to your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PSP PS Vita Revival!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, now I get to actually play my ps5 since my tv is taken over by my 5 year old, and I can take it anywhere with wifi. Waiting for it to link each time is a little annoying but no way a detriment. The graphics are insane!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Good, potential to be great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased, I had read a lot of reviews and many were from people like me. I’m a parent of two young kids, so being able to sit in front of a TV with my system set up just isn’t in the cards right now, so I went ahead and got this. I do like it but there’s definitely room for improvement. I use a wired in ps5 but some games are tough to play due to lag input. It’s not my WiFi, my WiFi is consistently strong. Sometimes the screen glitches and it’s weird. Some games play perfectly. Oddly some online games play better than offline games. Battlefield plays perfectly. Ghosts of Tsushima plays great. MLB is hard, there’s definite lag between when you hit the button to when the action is performed. Madden mostly plays great. NHL is a mess. I don’t think it can handle that fast constant action right now. I hope it’s something they can patch. I have headphones that work but it seems like they only connect bc I have the dongle in the ps5. There’s somehow no Bluetooth on this thing which in 2024 seems wild. Battery life is pretty good. I’d estimate 4-6 hours per charge which is pretty good IMO. Feels like you’re holding a real controller. Gets a little heavy if you’re laying down holding it but nothing crazy. Overall a cool product that I hope continues to improve. Oh, one more thing, it’s sort of loud. You can really hear it working if that makes sense. Lots of clicks and buzzing at times. Is that normal?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Like a Switch that can play PlayStation games.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to be able to play the PS5 without taking over the TV. So my wife can watch her shows and I can play while still being in the same room. Picture quality is great and screen size works well for most games I have played. Need good internet for it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Honest Opinion on the PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not another console like the old PSP or PS Vita. This device is a PS Remote Play Controller with a screen. The app you download on your phone, the PS Remote Play app, to use your phone as a controller, this is the workaround. With that being said, the quality of the device feels so incredibly nice and touch screen can look so very sharp. I use the word “can” because this device’s screen quality is very reliant on your wifi and/or your hotspots. You also must be on the same connection as your primary console in order for this to be used as your controller. You cannot play at Location B with X Wifi connection, while your console is at Location A with Z Wifi Connection. Once connected, your PS5 will turn on, along with your monitor or tv (if your setup is configured that way). You will be able to see your picture on the PS Portal’s screen, and the screen your main console is connected to. Again, the PS Portal is not another console. Its a Sony made backbone controller. Furthermore, and to reiterate, the device feels so nice in the hands. Now, it may be a bit awkward to grasp, but just like any new or different controller, you will adjust to it just fine. Its a small and surprisingly heavy device. The weight isnt an issue, just surely more than youd expect. PS5 adaptive triggers remain and buttons feel very well made. No stickiness or stick drift has been seen or noticed. The Sound Quality is also quite nice, and the volume button above the screen itself is out of way, easy to spot, and easy to reach. Of course, directional sounds may be harder to notice, so I highly recommend to get this device if you plan to stay at home and want to play Single Player games. Multiplayer games are possible, but if youre competitive, it just may not be the best option. There is a way to connect your headphones to it, so even if you are competitive and desire that directional sound, you wont be at a total loss. Overall, I have been happy with my PS Portal. I do not regret my purchase. The price range may be offputting, however the device itself is a strong and sturdy one. Respectfully, you are not missing out on much if you do not own it, but it is nice and convenient to have if you want to play in one spot but your primary console is in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    For around $199 (typical intro price) it’s a smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the PlayStation Portal Remote Player and I’m impressed overall, especially if you already own a PS5. The build quality is excellent: it feels like the familiar DualSense controller in your hands, with adaptive triggers and haptic feedback that bring the console experience into a more portable form. According to reviewers the controls are virtually no difference between the Portal’s controls and the PlayStation 5’s beloved gamepad. The 8-inch 1080p screen is crisp and sharp, and when your network is solid the streaming experience is very smooth (no noticeable lag for most games. That said, there are some caveats this device is not a standalone portable console it primarily works as a remote-player for your PS5 via WiFi. Some reviews point out that connectivity (especially WiFi strength router setup is key, and features like Bluetooth for wireless headphones are missing. In short if you want to play PS5 games in another room (or on the go, given you can connect remotely) and you already have the PS5 ecosystem, this is a great complement. If you were expecting a full handheld with its own library or lots of extra features, you might be a bit disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Cool addition to the game room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that you are able to stream games directly onto the device, it makes this handheld worth it. This is more of a companion device. Battery life is decent. Great for single player games and not online multiplayer like Call of Duty.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Finally it can go where I do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For travelers, this system FINALLY makes sense. When first released it just meant you could be in a room your system wasn't to play while others were maybe using the TV or the like. Now for those PS users for the upgraded PS membership you can cloud play certain games anywhere you have wifi. Not all games you own on cloud are yet available but many great ones are. Be advised despite what the store employee told me, you can not pull a game down onto the machine to use in airplane mode or the like. It's wifi cloud play only. With a good connection the games play smoothly. The screen resolution can be a little dark even with the brightness max'ed out. Also you might need to check with a YouTube video to learn the connection steps when trying to get on a hotel or airline wifi to play. If a website is needed to 'activate' a wifi connection there are added steps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great PS5 Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent companion to the PS5. I have only used the device on my home Wi-Fi so far, so I can't speak to how well the portal travels. Everything has worked great so far, and I love the option to play on the front porch or on the couch while something else is on the TV. I'm glad I purchased this. Battery life is good and the unit itself feels like a quality device. Games do look great on the screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Thank you I loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great thanks great quality love it it’s very comfortable and I will recommend everything

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Gaming on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how handy the PlayStation Portal is; it's a total game-changer for my gaming sessions. Being able to stream my games from my PS5 to this handheld device is incredibly convenient, especially when someone is hogging the TV. Whether I'm lounging on the couch or chilling in bed, I can keep playing my favorite titles. The screen is crisp, and the controls feel just like my DualSense controller, which makes gaming a breeze. This is perfect for anyone who wants to game anywhere at anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this project, it’s got great graphics and we love the size and capabilities. They only down side and the reason I didn’t give a 5 star rating is it seems to have trouble connecting and staying connected to the WiFi/PS5 at times.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Handheld Streamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two portals and enjoy the versatility to share space with my wife and kids. As a gamer with arthritis thanks to previous heavy labor jobs, the light weight of this device makes it very comfortable to use for long periods compaired to heavier standalone devices like a switch or steam deck. I give for 4 stars for ease of use because some users may need basic network setup skills to get eveything out of the portal. The speed of the network helps, but doesnt matter much. Users in a close community like an apartment or a condo might experience interference with other neighbors wifi, ruining the experience. A solution for this is to use an app like "wifi analyzer" to see if your wifi channel is shared with others and switching the router to an open channel. If the router automatically picks the channel a monthly reboot can help it select an open channel ensuring the best experience for the Portal and other devices on the network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is perfect if you want to play PS5 games away from your TV. The 8-inch screen looks sharp, and the built-in DualSense controls feel just like your console. Remote play works well with a strong Wi-Fi connection, and the new cloud streaming option is a nice bonus for PlayStation Plus Premium users.

    I would recommend this to a friend